BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Five Controversial Technologies You Need to Be Careful With

Five Controversial Technologies You Need to Be Careful With

With many compliance and regulation laws existing in today’s business world, it’s no small wonder that ethical dilemmas surrounding business technology are more common than you might expect. Let’s go over five of the more controversial uses of technology so you can avoid facing them during the course of your operations.

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A VPN Can Be a Useful Tool in Your Cybersecurity Efforts

A VPN Can Be a Useful Tool in Your Cybersecurity Efforts

It can’t come as a surprise that businesses are starting to grow concerned about the potential of getting hit by a cyberattack. Just look at what's happening out there. Literally millions of hackers trying to enter, steal, and sell your business’ data. To help protect their data, businesses should consider the adoption of a Virtual Private Network (VPN), which adeptly conceals data during its transit. Let's take a look into some of the most compelling reasons why your business should embrace the use of a VPN.

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With Cybercriminals Utilizing Psychology, You Need To As Well

With Cybercriminals Utilizing Psychology, You Need To As Well

Psychology—the scientific study of the mind and behavior—can provide some significant insights into which actions will ultimately be most beneficial to your company. What message will most effectively reach your clients, how can you inspire more motivation amongst your team, and what can you do to reach your goals more effectively?

Unfortunately, the modern cybercriminals that target businesses just like yours are going to be asking themselves the same questions. 

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4 Ways to Get More Productivity Out of Your Smartphone

4 Ways to Get More Productivity Out of Your Smartphone

Smartphones are incredible productivity tools that anyone can take advantage of for personal computing or business purposes. Thanks to the large amount of mobile applications available, there are countless ways that people can reimagine various aspects of their lives for the better. To help you out, we’ve put together four of our favorite smartphone tips that you might find useful.

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Tip of the Week: Managing All Aspects of Your Phone Can Keep Battery Life from Being a Problem

Tip of the Week: Managing All Aspects of Your Phone Can Keep Battery Life from Being a Problem

We've all experienced the frustration of a drained smartphone battery, and if not, you've likely become accustomed to constantly carrying a charger. But what exactly leads to the rapid depletion of a smartphone's battery?

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iOS 17 Has a Lot of Interesting New Features to Explore

iOS 17 Has a Lot of Interesting New Features to Explore

Generally speaking, each new iteration of any given operating system will offer some enhancements and improvements to the user’s experience, often via new features. iOS 17, the latest version of Apple’s mobile operating system, is no exception. Let’s go over some of these new features now.

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Hacked Social Media Accounts Are Bad for Your Business

Hacked Social Media Accounts Are Bad for Your Business

Social media has become deeply ingrained in today’s culture, from business to personal connection. Businesses stake their reputation on the platforms, and individuals and families use them to connect with one another in ways they never were able to before. This is why it’s so scary to think about what would happen if an account were hacked or taken over.

Let’s look at how social media hacks are disruptive and potentially catastrophic to a business owner.

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Microsoft is Working to Revolutionize Long-Term Data Storage

Microsoft is Working to Revolutionize Long-Term Data Storage

Considering the amount of data created on a daily basis, there will eventually come a time when the amount of data will outweigh our ability to store it. The technology giants at Microsoft are taking the initiative to find a solution to this dilemma, and they are working with the University of Southampton in England to make this vision come to life.

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You’ll Be Surprised at the Art That Has Been Made Using Excel

You’ll Be Surprised at the Art That Has Been Made Using Excel

Defining art can be a challenging task, particularly in light of the constantly evolving techniques and mediums. At its core, art can be succinctly described as the creative expression of an individual using some form of medium.

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It’s Helpful to Understand New Technology

It’s Helpful to Understand New Technology

With technology taking center stage for most businesses over the past couple years, you might consider yourself fairly knowledgeable about most business-related technology out there. Still, we want to cover five that are the most trendy and, coincidentally, pretty great for business, too. Let’s dive in.

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Where Right-to-Repair Laws Stand Right Now

Where Right-to-Repair Laws Stand Right Now

The Right to Repair movement has evolved from a simple idea into a full-fledged campaign, with numerous states enacting measures to enhance the rights of consumers and businesses who use various technologies daily. Let's take a moment to assess the current status of this movement and explore what it means for businesses.

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What Exactly is “Failover”?

What Exactly is “Failover”?

In business, having a continuity strategy is extremely important. One term that you may come across when continuity plans come up is “failover”. Let’s define failover and discuss a few variables that need to be addressed regarding the issue. 

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4 Simple Network Security Measures That Could Save Your Business

4 Simple Network Security Measures That Could Save Your Business

With network security being more important than ever for businesses of all types and trades, it’s important that you make it a priority. Thankfully, there are certain simple ways you can pull this off, even if you’re not a technology expert. Here are some of the network security basics that will cover a lot of ground for your business.

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Explaining the Many Types of Metadata Your Business Might Use

Explaining the Many Types of Metadata Your Business Might Use

Data informs decision making, and your business creates countless data throughout the course of its operations. However, metadata—or data about data—offers a unique opportunity to businesses that understand how it works, particularly in the realm of business intelligence (BI) or business analytics (BA). Let’s discuss the importance of metadata and what your company can glean from it.

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What is VoIP, and What Makes It Good for My Business?

What is VoIP, and What Makes It Good for My Business?

Communications are often the unsung hero in business operations, enabling all others to some degree. As a result, investing in the right tools can very much give your business a boost—and nowadays, the right tool for your communication needs is something called Voice over Internet Protocol, or VoIP, telephony.

Let’s go over what VoIP is, and why it’s the better option for your business.

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Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

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Metadata is the Biggest Commodity You’ve Never Heard Of

Metadata is the Biggest Commodity You’ve Never Heard Of

It has become evident over the past several years that understanding how to use all the data that your business creates and obtains has been viewed from many different angles. Metadata is all the underlying information about data.

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Google and Microsoft Both Offer Work Profiles for Businesses

Google and Microsoft Both Offer Work Profiles for Businesses

Microsoft and Google offer work profile systems that can help you keep your personal life and professional life on the same mobile device, albeit separate. These are often found with enterprise settings that allow for greater security and control over how employees use their devices for work duties. Let’s look at how the work profiles function for Microsoft and Google.

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The Global Annual Cost of Cybercrime Will Break $10 Trillion by 2025

The Global Annual Cost of Cybercrime Will Break $10 Trillion by 2025

Security is a major pain point for businesses of all industries and sizes, and the numbers reflect this. Here are some of the most notable statistics we could find that prove just how important security is to not just your business, but all businesses.

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A Digital Detox Might Be Just What You Need

A Digital Detox Might Be Just What You Need

You and your employees are likely exhausted from dealing with technology day in and day out. Even if it is what allows businesses to flourish, you still might want some time away from it from time to time. When it feels like too much, know that a digital detox can be a valid way of temporarily moving away from technology—even in the workplace.

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Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-...

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