BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Tip of the Week: How to Download Images from Google Docs, Even When Docs Won’t Let You

Tip of the Week: How to Download Images from Google Docs, Even When Docs Won’t Let You

Google Docs is a wonderful tool that can rival the ubiquitous Microsoft Word, and as such, it’s used by all kinds of individuals, from business professionals to the average user with a personal account. However, there is one slight annoyance that you might face while using Docs, and that’s the fact that you cannot right-click on images and save them to your PC. Or can you? Let’s find out.

0 Comments
Continue reading

The Right Technology Professional Goes a Long Way

The Right Technology Professional Goes a Long Way

Technology enables businesses to streamline operations and make better decisions that can enhance productivity in the short and long term. That said, the sheer number of options available at any given moment for businesses can be intimidating and downright confusing at times. Technology professionals can help you determine the best solutions for your company’s needs.

0 Comments
Continue reading

Google: “Cybersecurity is Easy, Just Block the Internet!”

Google: “Cybersecurity is Easy, Just Block the Internet!”

What measures do you take to protect your employees and business from the dangers found on the Internet? One major company, Google, is implementing some extreme measures to protect against online threats. In this pilot program, the Internet is simply not available to its workers. How is Google—a company notorious for its search engine and web-related technology—making do with minimal access to the Internet? The answer might surprise you.

0 Comments
Continue reading

Docking Your Laptop Can Make it Feel More Like a Desktop

Docking Your Laptop Can Make it Feel More Like a Desktop

Do you prefer to get your work done on a desktop? If so, you’re not alone; laptops are great for mobility, but they do have certain limitations placed on them that you might find difficult to work with. Thankfully, you can make most modern laptops work and feel like a desktop with a couple of modifications and components.

0 Comments
Continue reading

Amazon’s Advice on Security Scams is Actually Pretty Great

Amazon’s Advice on Security Scams is Actually Pretty Great

Amazon Prime subscribers were recently sent a communication from the online marketplace detailing popular scams and what can be done to protect against them. While we have our own set of best practices to share, we thought we would take a closer look at Amazon’s advice to see how it squares up against our own.

0 Comments
Continue reading

AI Can Save Your Business Time and Money Through Automation

AI Can Save Your Business Time and Money Through Automation

Artificial intelligence is all over the headlines, and not always in a good way, but the fact remains that it can save your business plenty of time and resources that could be better invested elsewhere. Let’s go over some ways that businesses just like yours are currently using AI to automate tasks and streamline operations.

0 Comments
Continue reading

The Benefits of BYOD Beyond Cost Savings

The Benefits of BYOD Beyond Cost Savings

Businesses are always trying to improve on efficiency, and one method they use to do so is mobile technology. Businesses invest in mobile technology like smartphones, laptops, and data plans for their employees with the expectation that it will help them be more productive, but the fact of the matter is that these investments are costly for the return. There is another approach businesses use: Bring Your Own Device, or BYOD, and it’s a great way to save capital while achieving the same levels of productivity from mobile technology.

0 Comments
Continue reading

Lessons Learned from Amazon’s Latest Scam Email Warning

Lessons Learned from Amazon’s Latest Scam Email Warning

If you are an Amazon Prime subscriber, chances are you received an email from the online marketplace warning users of scams that take advantage of offerings and brand recognition. We thought it would be interesting to look at the advice shared by this message to see if it matches up with our own recommended best practices.

0 Comments
Continue reading

Your Business Can (and Should) Use Technology to Streamline Operations

Your Business Can (and Should) Use Technology to Streamline Operations

Your business should always strive to prevent interruptions and issues related to operations. With the right technology and appropriate management of it, you will find that you experience far fewer of them. Let’s examine some strategies you can use that will help you build better processes and how technology can aid in this.

0 Comments
Continue reading

BYOD Does More than Save You Money

BYOD Does More than Save You Money

Organizations are always trying to get more efficient. One way that businesses are able to accomplish this is by utilizing mobile computing. This used to mean that businesses would have to spend a bunch of money purchasing phones, data plans, and the like for their employees. Some time ago, businesses started to realize that they could improve their mobile strategies without this massive expense by enacting a BYOD policy. Let’s discuss what a BYOD policy is and how it does more than just save a business money. 

0 Comments
Continue reading

Tip of the Week: Use People Graphs in Excel for Data Visualization

Tip of the Week: Use People Graphs in Excel for Data Visualization

With Microsoft Excel, you can use visuals to represent your data, providing greater context for the contents of your spreadsheets and making it easier to communicate what it all means. This week’s tip focuses on People Graphs, a feature that can be powerful when used appropriately.

0 Comments
Continue reading

The Internet of Things and Its Relationship with Utilities Management

The Internet of Things and Its Relationship with Utilities Management

The Internet of Things, or IoT for short, has changed how businesses approach many areas of technology management, including how utilities and other systems are managed. Thanks to automated systems that can control utilities such as HVAC systems, heating, lighting, and so on, the IoT gives businesses more opportunities to control costs and improve efforts at efficiency. Let’s look at some of the ways businesses can use IoT devices to produce consistent cost savings.

0 Comments
Continue reading

Modern Managed Services Make for Environmentally-Friendly Solutions

Modern Managed Services Make for Environmentally-Friendly Solutions

It certainly is not unusual for businesses to move in the direction of “green” technologies, not just because they are better for the environment, but also because they are simply better for operations. Let’s go over some of the technologies your small business can implement to take advantage of the opportunities afforded by green technology.

0 Comments
Continue reading

So, Your Network was Breached… What Do You Do Next?

So, Your Network was Breached… What Do You Do Next?

Businesses currently face an unprecedented level of threat from data breaches, with more means of undermining their security out there than ever before. Making the situation worse, all it takes is one to bring significant impacts to your business, from financial and reputational loss, not to mention all the potential legal issues that come into play. Let’s review what you need to do should you ever be on the receiving end of a breach.

0 Comments
Continue reading

A Zero Trust Policy Is a Great Way to Prioritize Security

A Zero Trust Policy Is a Great Way to Prioritize Security

Running a business is hard enough without having to think about cybersecurity. Your business faces existential threats from cyberattacks every day it’s operational, as data breaches truly do have the power to bring your business down if you’re not prepared for the fallout. A zero trust approach can help to mitigate many of the risks that come from cybersecurity threats, and it’s all thanks to the principle of least permission.

0 Comments
Continue reading

Tip of the Week: Understanding Your Smartphone Battery’s Lifespan

Tip of the Week: Understanding Your Smartphone Battery’s Lifespan

When your smartphone battery dies, you’re left feeling inconvenienced and, likely, pretty annoyed. Unless you’re carrying your charger on you at all times, you’ll need to find a solution to your battery charge issues. The solution, like with many other technological issues, is to be proactive and take action to keep your battery from dying in the first place. That’s what we’re here to discuss today.

0 Comments
Continue reading

3 Great Technology-Related Television Shows to Binge This Summer

3 Great Technology-Related Television Shows to Binge This Summer

Technology often finds its way into pop culture, especially television shows that showcase just how technology has impacted people’s lives. It’s something we can all relate to, as we have lived through a time that has seen exponential technological growth, making for some quite popular television shows that span genres. Let’s take a look at three shows that any technology enthusiast will find interesting.

0 Comments
Continue reading

3 Reasons Ransomware is So Scary

3 Reasons Ransomware is So Scary

Perhaps the most dangerous and notorious modern malware, ransomware affects businesses and industries without any regard to size or scope. It can even impact individual users and get away with it. We urge businesses to consider the other dangers associated with ransomware beyond just paying the ransom, as they extend far beyond and could have lasting impacts on your operations.

0 Comments
Continue reading

Virtualized Computing is a Game-Changer for Businesses

Virtualized Computing is a Game-Changer for Businesses

Virtualized computing could be just the edge your company needs to make a considerable impact on its technology management practices. How can virtualized computing help you overcome the operational and financial barriers in place for your business? Read on to find out more.

0 Comments
Continue reading

3 Features and Benefits of VoIP You Need to Know About

3 Features and Benefits of VoIP You Need to Know About

Does your business still use the traditional landline telephone infrastructure that is known to cause a lot of overcomplications with your communications? If so, VoIP could give you the break you need and the opportunity to push past the limitations of your old communications technology. With a cloud-hosted VoIP solution, your business can not only survive…it can thrive!

0 Comments
Continue reading

Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

Latest Blog

Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-...

Contact Us

Learn more about what BlackCSI
can do for your business.

(717) 620-3042

BlackCSI
124A West Harrisburg Street
Dillsburg, Pennsylvania 17019

close