BlackCSI Blog

Leading Managed Technology Services Provider Demonstrates Highest Level of Expertise to Elevate Customer Success

HARRISBURG, PA – December 29, 2024 - BlackCSI, a leading managed technology services provider (MTSP), has officially earned the coveted designation of Microsoft Solutions Partner, a certification placing the company in the top 5% of all Microsoft providers worldwide. Over the years, BlackCSI has grown to popularity by consistently delivering customer experience and focusing on increasing the efficiency of the organizations it supports. One of the key ingredients to their success has been their superior technical expertise, which is clearly demonstrated by this recent achievement. This accolade underscores BlackCSI’s exceptional expertise, experience, and commitment to helping customers leverage Microsoft technologies to their fullest potential.

Leading Managed Technology Services Provider Accelerates Customer Productivity and Profitability

HARRISBURG, PA – November 21, 2024 – BlackCSI, a leading managed technology ser-vices provider (MTSP), announced the expansion of its Strategic Business Reviews (SBR), designed to help organizations maximize their technology investments. With many small to mid-sized business owners either under-resourced or undereducated on the latest innova-tions in the IT and cybersecurity space, BlackCSI has stepped in to serve as a fractional CTO for business owners who need help with strategic planning. Instead of focusing on lower-level information, such as the number of service tickets completed, number of threats prevented, these reviews are not just routine check-ins, but a systematic approach to un-derstand how their clients are growing their businesses and how to apply new technology to drive innovation, increase productivity, and boost profitability within those specific areas.

Leading MTSP Encourages Companies to Maximize Profits with Updated Tax Code Benefits

HARRISBURG, PA – October 29, 2024 - BlackCSI, a leading managed technology services provider (MTSP), is encouraging business owners to take advantage of the IRS Section 179 tax deduction, which provides significant savings on capital expenditures for 2024. This year, businesses can deduct up to $1,220,000 on qualifying equipment purchases, including IT infrastructure, managed software, cybersecurity solutions, phone systems, surveillance systems and other essential business tools.

Leading MTSP Proactively Conducts Website Audits to Enhance Cybersecurity

HARRISBURG, PA – September 13, 2024 – BlackCSI, a leading Managed Technology Services Provider (MTSP), is taking proactive steps to secure its customers' networks by identifying and addressing vulnerabilities on their websites. As businesses increasingly rely on their online presence, ensuring the security and compliance of their websites has become crucial. BlackCSI's comprehensive website audits provide clients with the peace of mind that their online platforms are secure, compliant, and optimized for performance.

Leading Managed Technology Services Provider (MTSP) Is at the Forefront of Protecting the Region’s Organizations

HARRISBURG, PA – August 21, 2024 – BlackCSI, a leading managed technology services provider (MTSP), proudly announced the deployment of advanced vulnerability management technology designed to enhance the security and resilience of customer IT networks. This new initiative underscores BlackCSI’s commitment to safeguarding the region’s organizations against evolving cyber threats.

BlackCSI, a leading managed technology services provider, has announced their comprehensive suite of integrations designed to supercharge VoIP communications for businesses and organizations of all sizes. These integrations are set to maximize profitability and productivity by seamlessly connecting various third-party software applications, including popular customer relationship management systems (CRM), enterprise resource planning systems (ERP), and enterprise management systems (EMS). While many VoIP providers offer unified communications (UC) systems, most are not seamlessly woven into the fabric of their existing systems. BlackCSI has taken a step further, by seamlessly integrating the power of a UC system into the most widely used organizational communications systems, like Microsoft Outlook, Microsoft Exchange, Microsoft Teams, Hubspot, Salesforce, and more.

Management Solution for Businesses

BlackCSI, a leading managed technology services provider, has unveiled a groundbreaking new solution designed to instantly conduct data discovery on an organization’s network, classify risks, and prioritize cybersecurity measures. This advanced technology BlackCSI is bringing to small to mid-sized businesses (SMBs) promises to revolutionize how organizations understand and manage their data exposure.

Leading MTSP Takes a Proactive Approach to Securing Valuable Information

HARRISBURG, PA – May 9, 2024 – BlackCSI, a leading managed technology services provider, has announced the launch of a comprehensive program designed to backup Microsoft 365 for small to mid-sized businesses (SMBs). With the increasing reliance on cloud-based solutions like Microsoft 365 for storing critical business data, BlackCSI recognized the importance of taking proactive measures to secure this valuable information.

Leading MTSP Utilizes Sophisticated Change Management and Inventory Asset Software to Keep SMBs Secure, Efficient and Profitable

HARRISBURG, PA – March 21, 2024 – BlackCSI, a leading managed technology services provider (MTSP), announced today they’ve unveiled new technology which will help optimize customer networks. One of the central challenges facing every small to mid-sized business (SMB) is how to keep their technology infrastructure running smoothly as they continue to grow. As organizations scale, networks typically go through a growth curve in terms of complexity. BlackCSI has made an investment into one of the latest change management and inventory asset software technologies in order to ensure that their customer networks remain at peak performance as they ascend through these new phases of business. 

Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle.

HARRISBURG, PA – February 29, 2024 - BlackCSI, a leading managed technology services provider (MTSP), announced today they’ve launched an exclusive cyber insurance program with techrug to make coverage smoother, faster, and more complete for small to mid-sized businesses (SMBs). As insurance claims have increased in frequency in recent years, so too have tricky contracts and ambiguous wording in many popular cyber insurance policies. The unfortunate result is that there have been numerous “gotcha clauses” where clients who thought they were covered, were not covered due to technicalities. As an authority in the IT space, BlackCSI has put a stop to this nonsense with its innovative new "dual claim coverage" - whereby both the technology provider and client are covered directly by techrug if a breach occurs.

Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction

HARRISBURG, PA – December 26, 2023 - BlackCSI, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience for small to mid-sized businesses (SMBs). As remote and hybrid work environments have become the norm, SMBs must provide employees with robust communication and collaboration capabilities. Advanced technology solutions for mobile employees have shifted from “nice-to-have” to “absolute necessity”. By improving mobile communication capabilities, BlackCSI is empowering SMBs to increase their employees’ productivity, foster collaboration, and ultimately, drive client satisfaction.

Leading MTSP Highlights Tax Benefit for Equipment Purchases Before December 31st

HARRISBURG, PA – November 21, 2023 – BlackCSI, a leading managed technology services provider, is advising business owners to take advantage of the IRS Section 179 tax deduction for equipment purchases before the December 31st deadline. Section 179 allows accelerated depreciation on qualifying equipment, enabling businesses to deduct the full cost of eligible purchases made through the end of 2023.

Leading MTSP Helps Organizations Benefit by Moving Their Network Into the Cloud

HARRISBURG, PA – October 25, 2023 - BlackCSI, a leading managed technology services provider (MTSP), announced today that the company has accelerated the adoption of Microsoft Azure cloud services among local small and medium-sized businesses (SMBs). There are numerous reasons BlackCSI has been leading charge, which includes transitioning technology from a capital expense to an operational expense, convenience of flexible workforce being driven by remote/hybrid work environments, multi-location operations, constant access to the latest applications, and greater cybersecurity.

BlackCSI, a leading Managed Technology Services Provider (MTSP), announced today that the company is protecting small to medium-sized businesses (SMBs) from the latest style of cyberattack. While phishing has long been a method used by cybercriminals, new developments in AI have made it easier for cybercriminals to disguise their phishing attempts, which is making it much more challenging for businesses to stay protected through conventional means.

BlackCSI, a leading Managed Technology Service Provider (MTSP), announced today that their strategic partnership with Zultys is helping them serve small to mid-sized businesses (SMBs) and leverage the latest emerging technology in unified communications. Zultys, a pioneer in unified communications and Integrated Contact Center (ICC) technology is helping SMBs to increase their customer engagement by equipping them with the most highly advanced and best supported unified communications system on the market.

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations

HARRISBURG, PA – June 15, 2023 - BlackCSI a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering the latest in Integrated Contact Center (ICC) technology to the region’s small to mid-sized businesses (SMBs). BlackCSI’s technology is designed to help organizations with contact centers and customer service departments enhance their customers’ experience and drive their employees’ productivity.

BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) avoid costly penalties and fines associated with poor data management policies. As more organizations have been publicly affected by cyberattacks in the mainstream news, governments have responded by increasing their scrutiny on the IT and data management practices of SMBs across the nation. 

BlackCSI, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyberattacks through their innovative managed detection and response (MDR) solution. As cybercrime has become more commonplace, many business owners have invested thousands into an assortment of various software programs, cloud services and cybersecurity apps which are all built to protect their businesses. However, since most of these services merely provide an abundance of alerts which an organization must sift through and respond to, even though they lack the IT personnel necessary to handle the sheer volume of these alerts, a startling amount of these notifications remain under investigation and unresolved. BlackCSI’s MDR solution brings a team of 24/7/365 IT experts to their clients’ businesses in order to monitor, detect, prioritize and thwart cyberattacks in the most effective manner possible.

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations

HARRISBURG, PA – February 16, 2023 – BlackCSI, a leading managed technology ser-vices provider (MTSP) was invited to attend and share their expertise with top industry or-ganizations at the 22nd Annual Technology Assurance Group (TAG) Convention in Charleston, South Carolina. The private event will take place at the Marriott Charleston on March 26-28, 2023 and will feature many of the best minds in the United States and Cana-da who specialize in IT, cybersecurity, VoIP, video surveillance and copier solutions. BlackCSI was selected because of its reputation as a thought leader in the marketplace, its unparalleled ability to deliver exceptional customer experience and its propensity to con-tribute to the technology industry.

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks

HARRISBURG, PA – January 24, 2023 – BlackCSI, a leading managed technology ser-vices provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service program designed to protect SMBs (small to mid-sized businesses) from the burgeoning cybercrime industry. While most business owners have been taught that cy-bercriminals are lone, rogue actors who wear a dark hoodie and crack passwords from a musty basement, the reality is that the industry has evolved far beyond this state and unfor-tunately, cybercrime has become a viable business model. Instead of a handful of isolated bad actors, cybercrime is now “big business” with entire technology ecosystems supporting the acceleration of this industry.