BlackCSI Blog

Leading Unified Communications Provider Brings Enterprise Level Technology to Senior Living Communities to Improve Lives

BlackCSI a leader in unified communications, announced today that the company will now offer a turn-key; television, internet, nurse call, business and residential phone service in a managed solution to the senior living communities across the nation. BlackCSI is an elite provider of managed IT services that is capable of delivering complex, high-end, enterprise-level IT solutions for Fortune 500 companies as well as streamlined, simplified IT solutions that are as user-friendly as one would expect to see in senior living communities. To make things even easier, BlackCSI differentiates itself from the competition with an on-site concierge employee, ensuring that every single piece of technology is always functioning at peak levels for residents. According to the Administration on Aging, “The older population—persons 65 years or older—numbered 46.2 million in 2014. They represented 14.5% of the U.S. population, about one in every seven Americans.” BlackCSI has found new ways to innovate by making some of their products and services simpler and easier-to-use than ever before, while simultaneously providing a client experience that is incredibly personal, which is especially important in these environments.

Ruthann Black, President of BlackCSI, Provides Useful Advice to SMBs

 BlackCSI, a leading unified communications provider, helps local businesses protect their networks against growing global attacks. The company’s state-ofthe-art cyber security technology and defense plan enables customers to avoid being held hostage to hackers from other countries’ ransomware attacks which have already been launched on a worldwide scale. Small and mid-sized businesses (SMBs) need to understand the nature of this threat and what appropriate steps they can take in order to secure their technology infrastructure from future breaches.

Expert in Unified Communications Shares Reasons Why Many Organizations Are Not Benefiting from VoIP

BlackCSI, a leading provider of unified communications, has been informing small to mid-sized businesses of the top five VoIP audio issues so they can maximize utilization and reap the rewards of this technology. Unfortunately, many companies that have made the investment in VoIP have experienced subpar performance, particularly in the area of call quality. This is due to a variety of factors and left untouched, will cause frustration for everyone associated with the phone system including employees, customers and vendors. BlackCSI has been educating customers on the five most likely culprits of subpar VoIP performance and what steps an SMB can take to fix these issues quickly and simply.

Leading Unified Communications Provider Brings New Technology to Replace MPLS

BlackCSI a leader in unified communications, announced today that the company will now offer SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SDWAN is to allow companies to build higher-performance WANs using lowercost Internet access, enabling businesses to partially or wholly replace more expensive private WAN connection technologies such as MPLS. Gartner, a marketing research firm, has predicted that by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.

Leading Unified Communications Provider Protects Local Businesses From Cyber Attacks

BlackCSI a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious threat and most businesses cannot afford to become the victim of malware, ransomware, phishing, password attacks, denial-of-service (DOS) attacks or malvertising of any sort for a prolonged period of time. Recent advancements in preventative technology have helped SMBs safeguard themselves from unnecessary attacks, network vulnerabilities and company downtime that can often result from such disruptions.

Leader in Business Technology Informs Companies on How to Securely Handle Customer Credit Cards

BlackCSI a leader in managed technology services, announced today that the organization is educating business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization, regardless of size, and it imposes rules on business owners who work with customer credit cards. The intention behind the regulations, are to keep customer data secure from breaches; however, businesses that are not in compliance could face up to tens of thousands of dollars in penalties and fines. There are very simple solutions to mitigating these risks and as fellow business owners, the leadership at BlackCSI is sharing these risks and their solutions with the business community, in order to keep companies protected from obscene fines.

Leading Technology Provider Advises SMBs to Trade-In Their Obsolete Tech for the Latest Advancements

BlackCSI a leading technology provider, announced today that the company has begun to advise owners of SMBs (small to mid-sized businesses) to trade-in their obsolete tech for the latest advancements in technology. With many companies already shifting the bulk of their infrastructure to a cloud-based IT environment, BlackCSI is preparing their customers for the inevitable future that any onpremise technology is no longer necessary. In stride with companies like Uber, the world’s largest taxi company that owns no taxis, or AirBnB, the world’s largest hotel company, that owns no hotels, BlackCSI asserts that the most businesses will own no onpremise technology, either.