BlackCSI Simplifies & Streamlines Technology To Serve Seniors

It’s pivotal to keep our seniors connected, especially in senior living communities. Whether that connection comes from a grandmother smiling as she sees her grandson’s pictures on social media, a nurse who needs to lookup a medication to make sure it's the right fit for a patient or a grandfather who’s on a group call with all his family members singing him happy birthday. Their job is to make sure that the “Happy Birthday” phone call comes through clearly so that grandpa can hear everyone’s voice, the grandmother has a device that automatically logs her into Facebook so she doesn’t have to be frustrated trying to remember to her password and that the nurse has easy access to their database of medical information to go above and beyond to ensure patient safety.

“It doesn't matter whether you’re having a videoconference with high-powered executives or if you’re a senior who has been looking forward to an evening conversation with one of your grandkids. Technology exists to bring people together and it’s our job to make sure it performs,” stated Ruthann Black, President at BlackCSI. “That’s why we’re so happy to be able to offer our on-site technology concierge to handle any problem that comes up on-the-spot so residents can focus on enjoying their stay instead of how to hook up their new technology. We consider it a privilege to serve this section of the community who needs their technology to be as straightforward as possible, which has coincidentally provided us with insights that we will undoubtedly use to improve the efficiencies of our offerings to SMB (small to mid-sized business) clients, as well.”

As a Member of Technology Assurance Group (TAG), an international association of privately owned managed IT companies, who collectively represent close to $350M in products and services, BlackCSI now has the ability to serve this section of the population on a national basis. In other words, through the cooperative participation of companies all across the nation, they can deploy solutions across several different marketplaces and locations, reducing cost and increasing happiness across the board.

BlackCSI has also found that technology can not only foster connection, but perhaps suggests the possibility for better health, as well. According to Lisa Berkman, chair of the Department of Society, Human Development and Health, “Social participation and integration have profound effects on health and well-being of people during their lifetimes. We know from previous studies that people with many social ties have lower mortality rates. We now have mounting evidence that strong social networks can help to prevent declines in memory. As our society ages and has more and more older people, it will be important to promote their engagement in social and community life to maintain their well-being.”

BlackCSI has pledged to work in whatever ways it can to serve this generation and if technology can strengthen these social ties, even in the slightest bit, we consider that to be quite a noble service to the world.

ABOUT BLACKCSI

BlackCSI is a provider of scalable technology solutions focused on delivering ROI for our clients. We have deep experience in delivering project-based services to organizations in the commercial, government, and non-profit sectors. BlackCSI follows simple guidelines with its clients: listen, learn, clarify, and reiterate. This methodology is crucial to its success and is the foundation that drives a successful partnership between consultants and clients.

Founded in 2002 by Ruthann Black, BlackCSI excels in assisting customers with our range of products and services including unified communications, managed services, communication and security integration, IT infrastructure design and support, IT hardware sales, help desk services, training development and delivery, project management, business and requirements analysis, system testing, and mobile solutions. As a Pennsylvaniacertified Small Diverse Business (SDB), BlackCSI is dedicated to providing unsurpassed quality, uncommon honesty, and amazing customer satisfaction throughout every aspect of our product and services delivery.

For more information on BlackCSI, call (717) 620-3042 or visit www.BlackCSI.com.