BlackCSI Blog

BlackCSI Educates Customers on What to Do and the Dangers of Using This Technology

BlackCSI, a leading provider of unified communications, announced today that the company has launched an awareness campaign, alerting businesses of the recent announcement by Microsoft. Microsoft Windows Server 2003 has reached the end of its life and is no longer supported by Microsoft after July 14, 2015. This announcement has massive implications on the security of small to mid-sized (SMB) businesses everywhere, due in large to the ubiquitous presence of Windows Servers in nearly every SMB.

Industry Leader in Unified Communications Responds to Consumer Demands with Powerful Solution

BlackCSI a leader in unified communications announced today that the company has launched a revolutionary full-service cloud voice program which is radically shaking up the industry. BlackCSI created this program in response to growing customer demand for a simplified, all-inclusive program that would encapsulate all of the key products and services a business needs in order to solidify its IT and communications infrastructure. Essentially, this program enables CEOs to make technological improvements to their businesses on-the-fly, without the large capital outlays that are often associated with company infrastructure investments. For the first time ever, the company has concepted a program which essentially wraps all necessary components into a single package.

Why Outsourcing is at the Forefront of Technology Departments

BlackCSI, an industry leader in unified communications, announced today that the company has launched an awareness campaign targeting CFO’s about the changing nature of purchasing, installing, and deploying IT solutions. Today’s CFOs have begun to spearhead the deployment of new IT solutions within the corporate environment in addition to their traditional responsibilities. CFOs now assess information technology purchases and ensure staff levels are “right-sized.” The network has evolved from a static environment that only requires a single, full-time IT manager to a dynamic environment which requires constant support of a full-suite, expertled, outsourced IT advisory firm.

Proactive Approach to IT Enables Local Businesses to Combat Threats

BlackCSI, a leading provider of unified communications, announced today that its proactive approach to managed services enhances security and helps companies combat malicious threats. Fortune 1000 organizations have plenty of budget available to spend on IT security infrastructure. They are fully equipped with in-house staff that is dedicated full-time to optimizing security across the board. While the necessity for IT security is in plain sight, many small to mid-sized companies may ignore this area of their business until it’s too late. BlackCSI’s managed IT services provides proactive resources to business owners everywhere. The company zeroes in on five key areas to focus on, to dramatically improve the health of their customers’ technology.

BlackCSI Explains the Power of Productivity and Profitability from Cloud Voice

It’s no secret that the business world isn’t what it used to be. Simply put, the old age ofoperating within the normal hours of 8-5pm is an outdated paradigm. The traditional workforce is no longer the norm and remote workforces continue to grow in number because of the drastic reduction in overhead and increases in employee satisfaction. While this level of flexibility was unavailable in years prior, expanded capacities offered by the latest in technology have made this new working environment possible. This new environment is also enabling businesses to keep their customers happier than ever before. Companies leveraging the latest technologies, like cloud voice, are able to keep their customers happy 24/7, which is leaving their competition in the dust. The business leaders who have shifted their mindsets in order to take advantage of these new opportunities are being rewarded handsomely.

Sophisticated Technology Assesses Customers’ Networks in Less Than 30 Minutes

BlackCSI, a leading unified communications provider, announced today that the company has started implementing a powerful IT network assessment tool. The sophisticated technology provides businesses with extraordinary insight into their IT infrastructure, critical devices and other endpoints. This tool enables BlackCSI to immediately assess the stability of a customer’s network and provide real-time recommendations to improve overall performance and security.

Ruthann Black to Share Technology & Business Management Insights with Colleagues from North America

BlackCSI, a leading provider of unified communications, announced today that the company has been invited to attend Technology Assurance Group’s (TAG) annual convention. TAG is an organization of independently owned unified communication providers in North America who collectively represent $350M in products and services. The event will take place on April 3-6 th in Chicago, Illinois. This is an inviteonly event that is focused on bringing great leaders together to collaborate on new trends, best business practices, emerging technologies and the associated impact on small to mid-sized businesses (SMBs). With leaders from all across the US and Canada in attendance, the knowledge transfer will be significant.

BlackCSI Educates CFOs on the Future of IT Management & How It Impacts Their Position

BlackCSI, a leading provider of unified communications, announced today that the company is launching an educational campaign for CFOs at rapid-growth organizations. The industry of IT management has shifted dramatically, due in large to the huge influx of sophisticated managed IT service providers. As a result, a very high percentage of SMBs (small to mid-sized businesses) have chosen to outsource the day-to-day management of their IT networks, which has brought a number of unique challenges along with it. When a company makes this decision, the CFO is the most common person to be asked to manage the transition, and many CFOs become overwhelmed because they don’t understand every single facet of the underlying technology that supports the operations of the business. Moreover, they feel concerned because they think that they need to become technology experts. BlackCSI argues that CFOs don’t need to understand all the intricacies of how each piece of technology works, but instead, they need to learn best practices on how to keep an outsourced managed IT services provider accountable for high-performing networks.

Leading Provider Educates Companies on the Proper Path to Success

BlackCSI, a leading provider of unified communications, announced today that the company has launched an awareness campaign to its customers educating them on how to transition their phones and infrastructure technology to the cloud. The core message that BlackCSI is sharing is the migration of your company’s technology to the cloud can be either the best thing you’ve ever done or the worst thing. Most companies are drawn to the immediate slash in expenses and expanded functionality, which is the main driver behind the widespread adoption of cloud voice. BlackCSI has summarized the main points that their customers need to know about in order to make this transition as smooth as possible.

Leader in Unified Communications Helps Businesses Transition to the Future

BlackCSI, a leader in unified communications, announced today that they have launched an awareness campaign to help their customers to leverage the powerful capabilities of Microsoft Office 365. Microsoft’s software is ubiquitous in the business world and this latest development will greatly impact the way business gets done across the globe.

Leading Unified Communications Helps SMBs Take Advantage of Emerging Technology

BlackCSI an industry leader in unified communications, announced today the release of their newest technology deployment, which is their WaaS (Workspace-as-a-service) program that is being offered to the SMBs (small to mid-sized businesses). The program is designed to help businesses make the proverbial jump to the cloud. As the number of executives increase, so does the demand for more flexible and secure applications, hardware, software and virtualized components. WaaS takes this a step further, by taking office technology to new heights by running every component through a virtualized network, instead of requiring local device management. BlackCSI is very excited to announce this program and to share the valueadds with their existing client base.

Leader in Business Community Educates Businesses on Working with Millennials

BlackCSI, a leader in unified communications, is educating business owners on the best way to work with millennials in the modern workplace. As baby boomers continue to retire, younger generations have begun to flood the workplace, bringing a different set of values, codes of conduct and expectations. In order for business owners to achieve higher levels of success, they need to know how to effectively collaborate with a generation that is much different than theirs. While many business owners are quick to dismiss millennials as a passing notion, they may want to take a serious look at how this transition will affect their company. According to Time Magazine, “By 2025, 3 out of every 4 workers globally will be millennials.” This staggering statistic points to the heightened importance to understand the mindset of these young individuals who will one day become the driving forces behind the success of small to mid-sized businesses (SMBs) across the nation.

Leading Unified Communications Helps SMBs Protect Their Enterprise Assets

BlackCSI, an industry leader in unified communications, announced today that the company is educating small to midsized businesses (SMBs) on password protection policies to help safeguard their businesses from a variety of threats.

Leading Unified Communications Provider Protects Customer Information Cost Effectively

BlackCSI, a leader in unified communications, announced today that it has launched a program that focuses on cloud-based data safety. This program is aimed to help small to midsized businesses (SMBs) to effectively store, manage, and transfer their critical business files seamlessly while simultaneously increasing the overall security of all of their business files. Whether employees are utilizing files on their servers, laptops, workstations or smartphones, this Cloud Disaster Recovery Program will change the way that business owners handle their sensitive corporate and financial information.

Leading Unified Communications Provider Shares Huge Development in Tech

BlackCSI a leader in unified communications, announced today that the company is helping small to midsized business (SMB) owners deploy and harness the power of Gigabit Networks. BlackCSI will educate business owners on how this technology can bolster company-wide productivity, reduce capital investments in IT infrastructure and equip employees with one of the most central assets they need to work effectively – speed.

Leader in Unified Communications Helps Businesses Fight Malware

BlackCSI a leader in unified communications, announced today that they have launched a ransomware awareness campaign. The purpose of the campaign is to quickly educate business owners in understanding one of the latest threats now facing small to midsized businesses (SMBs). Ransomware is a specific variation of malware, that is growing in popularity amongst hackers and BlackCSI is doing its best to alert business owners of this new tactic. BlackCSI’s existing customers are very well protected against this type of threat but many business owners may be unaware of the potential destruction this has on an organization.

Leading Unified Communications Informs Private Practice Owners on How to Thwart 6-Figure Penalty Fees for HIPAA Violations

BlackCSI, a leading provider of unified communications, announced today that the company is educating private healthcare practices on how they can eliminate the risk of incurring large HIPAA penalties simply by updating some of their outdated technology. HIPAA compliance has long been thought of as an unenforceable regulation, with a distant threat of consequences, but in the past year, the government has added pressure to private practices like never before. As a result, BlackCSI is informing all of their current customers about these risks and how they can be eliminated altogether. BlackCSI is also advising those customers on how to get their technology in order, and in compliance with HIPAA regulations before they are penalized with drastic fees, which can sometimes reach up to sixfigure penalties.

Region’s Leader in Unified Communications Educates Customers on the Evolution of Malicious Threats

BlackCSI, a leading provider of unified communications, announced today that the company has launched an awareness campaign on recent advancements in cyber security. As technology has become even more central to business operations, hackers have grown in proficiency and are posing several new threats to business owners. BlackCSI, is actively engaged in alerting customers of these new methods by which hackers are attacking businesses.

Leaders in Unified Communications Align to Hold Mastermind Meeting in Houston

BlackCSI, a leader in unified communications, announced today that Ruthann Black, President of BlackCSI, has been invited to attend the 17th Annual Technology Assurance Group Convention, an organization of dominant unified communications companies in North America representing $350 million in products and services. The event brings together the most successful leaders in the unified communications sector, in order to elevate the industry as a whole, through the sharing of best business practices, CEO-toCEO collaboration and exchange of viewpoints as the future of technology. The TAG Convention will held at the Royal Sonesta in Houston, Texas on April 2-5. The theme of this year’s convention is “teamwork drives success”. It will focus on the power of teamwork, which is suitingly situated at the nation’s epicenter for space exploration.

Leader in Unified Communciations Educates Business Owners on New Workplace

BlackCSI, a leader in unified communications, announced today that the company is helping small to mid-sized businesses (SMBs) reduce their office expenses and increase productivity by capitalizing on the growing trend of remote workers. It’s no secret that millennials have made a major impact redefining the modern workplace and remote workspaces have become more commonplace than ever before. BlackCSI has taken a proactive role in educating business on the benefits of a remote workforce as well as providing the technology to make this transition.