BlackCSI Announces Full-Service Cloud Voice Program

This is groundbreaking territory in the industry and will provide small to mid-sized companies (SMBs) with access to elite-level services and infrastructure without the need for a huge technology investment budget. All services, routers, phones, POE (Power Over Ethernet) switches, and QOS (Quality of Service) are included. An additional problem that this program solves is when CEOs add new technology to the network and they are left with dozens and dozens of new bills, all on varying billing cycles, to a myriad of vendors. This program thwarts the issue by centralizing all technologies into a single, consistent and affordable bill.

“When you take the time to actually listen to what your customers need, it becomes very clear as to what you should build for them,” stated Ruthann Black, President of BlackCSI. “Over the years it’s become glaringly apparent that our customers would benefit dramatically from this kind of service, so instead of waiting around, we decided to innovate proactively and devise a solution. The reception has been quite positive so far.”

Another extraordinarily unique feature of this program is that all services and hardware are offered on a month-to-month agreement. In other words, small to medium-sized businesses now have access to the same class of technology as Fortune 500 companies without the giant up-front investments that are normally required. The month-tomonth structure is available due to the nature of the cloud voice solution, in addition to the company’s desire to align incentives with their customer to bolster strong long-term relationships. “When you bring a month-to-month agreement into the picture, it becomes very clear that you have to deliver. The competition unfortunately locks customers into long term contracts, but for us, month-to-month is our way of putting our money where our mouth is. Our goal is to earn our customers’ business every month, and because there’s no better recipe for fostering long-term relationships than consistent performance we knew this program would be a win-win,” added Ms. Black. It’s insane that for the longest time our industry has trapped their customers into longterm contracts, which deincentivizes them from performing at their best and we are changing this dynamic.”

This program bundles all services for SIP (Session Initiation Protocol), VoIP (Voice over Internet Protocol), telephony hardware and all business application services into a single service, because at the end of the day, this is what the customer is really paying for. CEOs and CFOs alike, expect technology to make their lives easier and this program accomplishes that end. Whether it’s the all-inclusive access to advanced technology, the painless billing process or the virtually nonexistent up-front investment to purchase the technology, we foresee this solution sweeping the industry off its feet.

BlackCSI is a Member of Technology Assurance Group (TAG), a private organizat on of elite, independently-owned, unified communication providers in the United States and Canada, who collectively represent over $350M in sales. TAG Members integrate all communication solutions including it, telecommunications, av, surveillance, video and telepresence, managed services and managed print. These companies are dedicated towards advancing their customers’ businesses through collaborative effort and education, in addition to gaining access to revolutionary programs, like the aforementioned. This program is not available to companies outside of the TAG organization.

ABOUT BLACKCSI

BlackCSI is a provider of scalable technology solutions focused on delivering ROI for our clients. We have deep experience in delivering project-based services to organizations in the commercial, government, and non-profit sectors. BlackCSI follows simple guidelines with its clients: listen, learn, clarify, and reiterate. This methodology is crucial to its success and is the foundation that drives a successful partnership between consultants and clients.

Founded in 2002 by Ruthann Black, BlackCSI excels in assisting customers with our range of products and services including unified communications, managed services, communication and security integration, IT infrastructure design and support, IT hardware sales, help desk services, training development and delivery, project management, business and requirements analysis, system testing, and mobile solutions. As a Pennsylvaniacertified Small Diverse Business (SDB), BlackCSI is dedicated to providing unsurpassed quality, uncommon honesty, and amazing customer satisfaction throughout every aspect of our product and services delivery.

For more information on BlackCSI, call (717) 620-3042 or visit www.BlackCSI.com.