BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Who Would Use Tape Backup in a Modern Business World?

Who Would Use Tape Backup in a Modern Business World?

Tape backup has been used for a long time, and it was once the most prominent solution for data backup out there. Nowadays, it’s not used much at all, mostly in favor of better and more convenient solutions. However, there has been a slight resurgence in tape backup, so we want to look at why some companies might still use it, despite its flaws.

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How to Protect Your Business from Cyberattacks

How to Protect Your Business from Cyberattacks

The other day, we talked about an assortment of security issues that could very well cause harm to your business if you aren’t prepared for them. We wanted to continue that conversation and discuss the things that you need to be sure are done so you are, in fact, prepared.

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Disaster Recovery as a Service Helps Businesses Stay Afloat

Disaster Recovery as a Service Helps Businesses Stay Afloat

Data and technology drive modern business, and as such, data backup and disaster recovery are crucial to the continued success of any organization. There is so much at risk that it would be counterproductive to ignore these unforeseen disasters. Disaster Recovery as a Service, or DRaaS, is an effective way to combat the omnipresent threat of data loss.

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What Can Cause a Cyberattack in the First Place?

What Can Cause a Cyberattack in the First Place?

Cyberattacks are nothing to take lightly. Every year, they cause millions of dollars of damage to unprepared and unprotected businesses, which leads to many of these businesses’ failure. Let’s talk about what ultimately causes cyberattacks, so you know the kinds of situations and behaviors to keep an eye out for.

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The Most Common and Frustrating Errors to Make with Your Technology

The Most Common and Frustrating Errors to Make with Your Technology

With the right technology at your side, you can ensure that your operations, productivity, and customer satisfaction are maximized. However, even with all these benefits, small businesses make mistakes, particularly in regard to the implementation process. How can your business overcome the hurdles that stem from improper technology implementation strategies? Let’s take a closer look.

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The Problems that Ransomware Causes are Extensive and Frustrating

The Problems that Ransomware Causes are Extensive and Frustrating

Businesses face a lot of threats, but ransomware stands out amongst them all. It’s certainly one of the scariest threats out there, as it seems we need to include it every time we discuss cyberthreats. Unfortunately, we really do need to, for one simple reason.

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Research by Mozilla Shows Today’s Cars are Terrible, in Terms of Privacy

Research by Mozilla Shows Today’s Cars are Terrible, in Terms of Privacy

Today’s cars, trucks, and sport utility vehicles are packed with features, many of which heavily lean on technology in order to operate. While these new vehicles and all their new capabilities are certainly appealing to today’s consumer, it needs to be said that one key aspect of technology has not been improved as these vehicles have been innovated upon.

That one key aspect? Security.

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Recent Data Shows Surprising Trends in Cybercrime Victimization

Recent Data Shows Surprising Trends in Cybercrime Victimization

When it comes to who is victimized in cybercriminal efforts, there may be a few stereotypes and presumptions that a lot of people may hold. A recent report, Oh, Behave!, released by the National Cybersecurity Alliance and Cybsafe, shows that the real victims of many forms of cybercrime aren’t who many would expect.

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Understanding the Blockchain and Its Business Ramifications

Understanding the Blockchain and Its Business Ramifications

You see the word “blockchain” all the time in relation to cryptocurrencies and NFTs, but do you know what it actually means? This is but a small portion of what a blockchain encompasses, and we’re here to discuss today what this technology is capable of.

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Here Are Some Quick Tips on Disaster Recovery

Here Are Some Quick Tips on Disaster Recovery

Technology is center-stage in today’s business world, and when all it takes is a disaster to end operations for many businesses, it suddenly becomes incredibly important to have contingency plans in place… you know, just in case. Let’s go over how you should build an effective disaster recovery plan, as well as how to assess your company’s needs.

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Here Are Some Desk Exercises to Keep You Healthy at Work

Here Are Some Desk Exercises to Keep You Healthy at Work

While sitting all day might sound appealing at first glance (after all, who doesn’t like sitting?), it’s not something that our bodies are designed to do. Sitting, as a result, can have considerable negative consequences on our overall health when done in excess. It doesn’t have to be hard to fit a workout into your day, though; you can do these simple desk-ercises right from your office to combat the creep of becoming too sedentary. 

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Take Data Breach Seriously Before It’s Too Late

Take Data Breach Seriously Before It’s Too Late

Whenever you see a data breach in the news, it’s never a good thing. Their impact ranges from minor to severe, and depending on the size and scope of the breach, it could even be bad enough to break a business. Let’s go over how you can keep your business from suffering from data leaks.

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Why an MSP Is the Best Call For Your 2024 IT Budget

Why an MSP Is the Best Call For Your 2024 IT Budget

Now that we’re in Q3 of 2023, it’s time to start planning out your budget for the next fiscal year—including your IT services budget. Let’s go over some of the considerations you’ll need to keep in mind for this remarkably important aspect of running your business.

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Gmail Incorporates More Stringent Phishing Protections (But There’s a Downside)

Gmail Incorporates More Stringent Phishing Protections (But There’s a Downside)

Since 2019, Google has had a feature built into their Chrome browser called Enhanced Safe Browsing. Intended to help prevent phishing attacks, this feature effectively steps in to warn users about links that it deems suspicious. More recently, this feature was added directly to Gmail. Let’s talk about how to enable it… and why you might actually want to think twice about doing so.

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Are Foldable Phones Better Yet? Maybe, or Maybe Not

Are Foldable Phones Better Yet? Maybe, or Maybe Not

Foldable phones are an interesting anomaly in recent technological development. The traditional flip phone eventually gave way to the large-screened smartphone, but now the smartphones have veered in the direction of folding. There is a considerable amount of excitement about these devices in some circles, but issues with pricing and fragility have kept them from going too mainstream yet. However, there are some arguments in favor of them that we want to examine today.

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Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency can be a real killer for a business’ ability to take in revenue, but sometimes it seems like this lack of continuity can be unavoidable. It isn’t. Technology can go a long way toward helping you build more efficient processes. In this week’s blog, we discuss a couple of key pieces of technology used by many small businesses to keep their processes streamlined.

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Are Managed Services All They’re Cracked Up to Be?

Are Managed Services All They’re Cracked Up to Be?

Spoiler alert: They certainly are.

Ever since the advent of Internet connectivity enabled the managed service model to develop, Managed IT Service Providers (MSPs) have been able to deliver a uniquely beneficial service to businesses of all sizes. If you’re on the fence about working with an MSP, we have a few reasons that you may just want to do so.

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Your Business’ Swiss Army Phone

Your Business’ Swiss Army Phone

Mobile devices, mainly smartphones, have become an indispensable tool for people to stay connected and to get things done on the go. While they can be a source of distraction, when used wisely, mobile devices can significantly enhance productivity. Let’s explore some practical tips on how to leverage the potential of your mobile device to maximize your efficiency and achieve your goals.

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Google Search Has Loads of Easter Eggs to Find

Google Search Has Loads of Easter Eggs to Find

On September 15, 1997, Google registered its domain and began its climb to the top of the search engine ladder. It began as a simple search engine, but since then it has seen immense growth as it continues to develop platforms and services through its parent company, Alphabet. There is a certain nostalgia attached to Google Search, and the company regularly includes little tidbits with the feature that people find fun: Easter Eggs.

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How to Steal a Password

How to Steal a Password

Passwords are what separate you from someone else’s private information, their money, their subscriptions, their personal data, their business, and even their livelihood. If you were able to easily crack a password, you’d have access to the wealth and identity of another person. In this blog, we’re going to show you just how to do that.

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Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-...

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