BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Tip of the Week: How to Create Better Passwords

Tip of the Week: How to Create Better Passwords

Even though passwords are not the most reliable security measure out there these days, they are still important and the first line of defense against potential threats. Today, we want to discuss how you can make better passwords for all of your accounts.

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Managed IT is the Best Way to Approach Business Technology

Managed IT is the Best Way to Approach Business Technology

Information technology, or IT, is an indispensable component for most contemporary businesses and serves as the backbone of their operations. To ensure a smooth operational infrastructure, it is crucial that businesses manage their IT in the most effective manner possible.

One such way businesses can do this is through working with a managed service provider, or MSP. These types of arrangements can provide businesses with clarity and ease of mind as it pertains to IT and operations.

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A Winning Strategy for Implementing New Technology for Your SMB

A Winning Strategy for Implementing New Technology for Your SMB

Have you ever tried to introduce new technology to your team, only to have your efforts at improving your business’ efficiency bounce off of your apathetic and frustrated employees who just don’t see the benefits? You’re not alone; it’s difficult to teach old dogs new tricks, as they say. Granted, it’s not impossible, and your team can (and should) be able to get on board with any new implementations, provided you do some initial legwork.

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How Digital Twins Can Improve Your Operations

How Digital Twins Can Improve Your Operations

Do you know what a digital twin is? While it might be considered a relatively recent innovation, it’s still helpful for businesses that want to improve their workflows. Today, we want to define what digital twins are and what value a business might get from them.

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What Are the Big Benefits that Outsourced Managed Services Give You?

What Are the Big Benefits that Outsourced Managed Services Give You?

Your IT team plays a crucially important part in your business machinations. However, many small and even medium-sized businesses may not have the in-house resources to effectively cover their needs. If this could easily describe your business, you might want to consider outsourcing some of your technology management needs to a managed service provider. 

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How to Approach Network Security Like a Pro

How to Approach Network Security Like a Pro

Network security is an incredibly nuanced topic with a lot of specifics that must be addressed. Still, today, we want to give you some actionable items that you can use to take an active role in improving network security for your business. Let’s dig into some of the essential dos and don’ts of network security for small businesses.

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Avoid Sending Sensitive Information Over Email

Avoid Sending Sensitive Information Over Email

A single oversight can potentially nullify the effectiveness of your cybersecurity measures. For instance, even if you've implemented security measures like multifactor authentication, a phishing scam or certain malware variants could grant unauthorized access to your email, compromising all the data stored in your inbox.

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6 Crucial Strategies for Effective File Sharing

6 Crucial Strategies for Effective File Sharing

Your business runs on its data, and as such, you need a sound strategy for sharing files and other important information to ensure collaboration goes off without a hitch. You must also do all of this while protecting your sensitive data. What are some best practices that SMBs can utilize for file sharing? Let’s go over them.

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Are Foldable Phones Valuable Enough to Justify the Cost?

Are Foldable Phones Valuable Enough to Justify the Cost?

One of the biggest trends in mobile technology is the incorporation of foldable displays allowing device manufacturers to create interesting products. While this innovation is undeniably cool, do these foldable devices actually provide the benefits they are marketed for; namely enhancing productivity?  

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How Do Hackers Get Around Multi-Factor Authentication?

How Do Hackers Get Around Multi-Factor Authentication?

Data security is one of those things that you have to stay out in front of. Hackers and scammers are changing tactics and getting a little more sophisticated as time goes on and it creates a pretty difficult situation for most IT administrators. Utilizing multi-factor authentication (MFA), two-factor authentication, or whatever it is called by the application you are using has become a great way to add an extra layer of security to organizational data protection efforts. Today, we will discuss the benefits of this strategy and why it isn’t a be-all, end-all to your overall security.

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How Oversharing on Social Media Can Have Unforeseen Consequences

How Oversharing on Social Media Can Have Unforeseen Consequences

Data security is an integral part of not just business operations but everyday life at this point. Most people agree that specific measures to protect data security, like verifying emails and updating antivirus software, are reasonable. However, one aspect that many people fail to consider is oversharing information on social media.

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Managed Services Does a Great Job of Reducing Support Costs

Managed Services Does a Great Job of Reducing Support Costs

Cost is a massive issue for nearly every single business out there. You have to have a measured approach to investment to maximize the ability to create returns. One of the best ways for companies to do this in technology is to partner with a managed services provider. “Why?” you may ask. We go into three ways we can bring value in today’s blog. 

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Here Are Some of the Coolest Tech from CES 2024

Here Are Some of the Coolest Tech from CES 2024

January is host to the Consumer Electronics Show, or CES, which takes place in Las Vegas. It’s an opportunity for companies to show off thousands of neat ideas, concepts, and devices, and if you’re a tech nerd like us, it’s total heaven. It’s also interesting to see what trends can be seen and how they might be brought into a business or consumer landscape.

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Tip of the Week: Quickly Split Text Between Columns in Microsoft Excel

Tip of the Week: Quickly Split Text Between Columns in Microsoft Excel

Microsoft Excel is a handy tool to help businesses keep their data organized… provided it has been used accurately and to its full potential. However, it isn’t uncommon for some people to cram all the information of a record into a single cell and limit the value that Excel has to offer. Once this goes on long enough, it can feel like there’s no fixing it.

Let’s go over how you can, in fact, fix it.

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Smartphones Are Great, Until They Are Not

Smartphones Are Great, Until They Are Not

Smartphones are a helpful tool by any measure. Still, with these devices' widespread use, serious concerns about how they may contribute to certain negative human situations have arisen. Here are some ways smartphones can be seen as having a negative effect on people and society. 

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The Dangers of a Misconfigured Cloud

The Dangers of a Misconfigured Cloud

The cloud gives businesses more opportunities than ever to change operations for the better, but a poorly configured cloud could create more problems than it solves—including the potential for a security breach! Here are some of the most important reasons why you must configure your cloud solutions properly.

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Modern Communication Problems Require Modern Solutions

Modern Communication Problems Require Modern Solutions

Small businesses might not be used to having high-quality or top-tier communication solutions available to them, but in today’s fast-paced business environment, they need them to keep up with the many challenges SMBs face. After all, SMBs need all the tools they can muster to outpace the competition. Let’s go over some communication tools that can help you get there.

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AI is a Security Threat You Cannot Ignore

AI is a Security Threat You Cannot Ignore

2023 was a banner year for AI (Artificial Intelligence), as it truly entered the zeitgeist in a way that it previously had failed to. Many companies and industries have considered ways to implement AI and make it part of their operations, while others might be fearful of it for its role in job scarcity. However, 2024 might show businesses that they should be worried about AI for a reason you might not have anticipated: AI-generated cyberthreats.

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Is Free Antivirus Free of Benefits?

Is Free Antivirus Free of Benefits?

Remember the era when antivirus software, like most computer programs, came packaged in hefty textbook-sized boxes on store shelves? Fortunately, those days are over. Today, there are a myriad of antivirus options available with a very basic Google search. Having so many options can overwhelm someone looking for basic protection for themselves, so today we thought we would look at free antivirus and whether or not it can be an option. 

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How to Implement a New Year’s Resolution for Your Business

How to Implement a New Year’s Resolution for Your Business

We’d like to extend a very Happy New Year to all of our followers! The new year is a perfect time to make resolutions, particularly for your business. Let’s look at some common areas where a resolution might prove to be an effective motivator for change within your business, as well as how you can commit to it long-term.

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Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Modern cybersecurity requires you to lock down numerous access points to protect your business, using various tools to accomplish sufficient security precautions. The password manager is one such tool that can genuinely save your metaphoric...

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