BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Tip of the Week: Learn How and Why to Use Zipped Files

Tip of the Week: Learn How and Why to Use Zipped Files

Sometimes, you might see a folder on your desktop that has a zipper on the icon. These are ZIP files, useful for certain purposes. Today, we want to show you how to effectively use a ZIP file for its intended purpose.

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Think All Your Data is Backed Up? Think Again

Think All Your Data is Backed Up? Think Again

Data backup is the glue that holds businesses together during difficult times. Despite this, many employees are still unclear on how the whole system works and what data gets backed up. Today, we want to explore this topic and clarify what typically occurs during the data backup process.

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Use These 5 Password Best Practices to Protect Yourself Online

Use These 5 Password Best Practices to Protect Yourself Online

Passwords have long been a cornerstone of online account security, paired with usernames to form the basis of most login systems. Consequently, they are prime targets for hackers seeking to steal credentials and gain unauthorized access to accounts or networks. The inherent weaknesses of poor passwords have become more apparent in recent years, however. This has prompted the growing adoption of additional security measures available to users.

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Tip of the Week: Build a Sticky Note System in OneNote

Tip of the Week: Build a Sticky Note System in OneNote

Microsoft OneNote has established itself as one of the most useful note-taking apps on the market. You might already be familiar with the sticky note, those little post-it notes you stick on your monitor to remember something. Today, we want to show you how you can use “sticky notes” in Microsoft OneNote.

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How to Manage External File Sharing in Teams

How to Manage External File Sharing in Teams

Inviting guests and external users to your Microsoft Teams meetings is often necessary to fully utilize the platform's collaboration features. However, it's crucial to handle guests and external users with care, especially given the current focus on cybersecurity.

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Help Your Employees Understand the Value of Technology

Help Your Employees Understand the Value of Technology

Your business depends on technology, but it’s rare that all employees at an organization understand the importance of it. More often than not, technology is so ingrained into operations that employees can get overwhelmed by it. Today, we want to share three top tips that will help your employees better understand the technology they use on a day-to-day basis.

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Keys to Improving Operational Efficiency

Keys to Improving Operational Efficiency

For the modern business, keeping processes efficient is a key contributor to maintaining productivity. By doing your best to eliminate inefficiencies small businesses can remain competitive and profitable. One effective strategy is to streamline processes through automation.

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Explaining Google’s Back-end Operations

Explaining Google’s Back-end Operations

Billions of people who find themselves on the Internet depend on the use of Google Search to find what they are looking for. What actually happens when you click on the “search,” though? Today, we want to discuss how the search engine works so you can get a better idea of what goes on behind the scenes.

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Technology Has a Significant Role in Company Culture

Technology Has a Significant Role in Company Culture

Your business’ IT is not just a minor component; it’s deeply woven into the fabric of your business. Today, we’ll briefly explore how technology and culture converge inside today’s businesses.

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How to Learn from Your Technology Misfires

How to Learn from Your Technology Misfires

Dealing with failure can be tough, especially in workplace projects. However, it is crucial to see these failures as opportunities for growth and improvement.

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AI Can Dramatically Improve Your Business Operations

AI Can Dramatically Improve Your Business Operations

AI has infiltrated the zeitgeist in a way that few technologies have. It’s rare to hear about anyone who has no opinion on how it should or should not be used. Businesses, however, can take full advantage of the situation and capitalize on the use of AI in operations and products. Today, we want to explore the opportunity businesses have to use AI to add value to their offerings.

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Don’t Let Tech Troubles Bring You Summertime Blues

Don’t Let Tech Troubles Bring You Summertime Blues

With the summer months comes the promise of fun… why would you want to stress about your technology during that time? To help prevent this, we’ve put together some tricks to protect your devices… both from cybersecurity issues and from the weather.

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The State of the IoT for Businesses in 2024

The State of the IoT for Businesses in 2024

The Internet of Things (IoT) is no longer a futuristic concept. It's here, and it's transforming the way businesses operate in 2024. From manufacturing to healthcare, IoT applications are making waves. They're enabling real-time data collection and analysis, leading to smarter decision-making. 

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BlackCSI Launches Revolutionary Network Data Discovery and Cyber Risk

BlackCSI Launches Revolutionary Network Data Discovery and Cyber Risk

Management Solution for Businesses

BlackCSI, a leading managed technology services provider, has unveiled a groundbreaking new solution designed to instantly conduct data discovery on an organization’s network, classify risks, and prioritize cybersecurity measures. This advanced technology BlackCSI is bringing to small to mid-sized businesses (SMBs) promises to revolutionize how organizations understand and manage their data exposure.

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Smart Devices on Your Network? Here's How to Deal with Them

Smart Devices on Your Network? Here's How to Deal with Them

Businesses everywhere are adding smart devices to their IT, and for good reason. They offer convenience and efficiency but can pose a significant network security risk. These devices, part of the Internet of Things (IoT), often lack robust security features. This makes them an attractive target for cybercriminals.

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Co-Managed IT Can Help Alleviate Some Technology Troubles

Co-Managed IT Can Help Alleviate Some Technology Troubles

If your organization has an internal IT department, chances are they're managing a complex infrastructure while being understaffed and overworked. This isn't a criticism; it's simply the reality for many SMBs (we understand this well). We can ease the burden on your IT team and streamline your technology management.

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The 3-2-1 Rules Over Data Redundancy

The 3-2-1 Rules Over Data Redundancy

We cover data backup and disaster recovery quite a bit, and you might be familiar with some of the terms and strategies we discuss. Today, we’re taking a deeper dive into the 3-2-1 rule and its crucial role in your business’ disaster recovery plan. Let's explore how the 3-2-1 rule can strengthen or weaken your data infrastructure.

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New Battery Types Challenge Conventional Thinking

New Battery Types Challenge Conventional Thinking

As smartphones, tablets, and wearable devices become more advanced, the demand for efficient, longer-lasting, and faster-charging batteries continues to grow. Today, we explore the future of batteries for mobile technology and the innovations set to transform this market.

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How to Handle a Lost or Stolen Smartphone

How to Handle a Lost or Stolen Smartphone

One of the most stressful situations one can imagine these days is losing a smartphone—especially because it is likely connected to your banking apps, social media, images, and so much more. We’ll walk you through some tips you can implement to locate your lost or stolen device.

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Here are Five Ways Faster Internet Helps Your Business

Here are Five Ways Faster Internet Helps Your Business

Internet speeds have been increasing over the past few years as more people do more online. This enhancement in speed brings several benefits to businesses of all types. Let’s look at five benefits businesses can take advantage of with higher Internet speeds. 

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Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Modern cybersecurity requires you to lock down numerous access points to protect your business, using various tools to accomplish sufficient security precautions. The password manager is one such tool that can genuinely save your metaphoric...

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Dillsburg, Pennsylvania 17019

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