BlackCSI Blog

With mobile devices playing a crucial role in modern business  it’s extremely important to have a clear plan for managing them. Unfortunately, this isn’t so cut and dry. Today, we’ll explore the differences between two of the most popular mobile management strategies: Bring Your Own Device (BYOD) and Corporate-Owned, Personally Enabled (COPE).

Cybersecurity is the single largest problem that any business faces, particularly when the threat profile out there is so vast and varied. Today, we want to go over the many solutions your business can implement to make cybersecurity much more manageable.

Running a business is challenging, often involving tough decisions, particularly when it comes to employee retention and ensuring their productivity. In today's article, we discuss the issues that arise from high employee turnover and burnout, which can really be a problem for the modern business.

We all share a lot of data. There’s everything shared for professional purposes, of course, but there’s also all the casual things that we send back and forth—chats, requests to have people to pick up things on the way home, and (naturally) memes and pet pictures.

Most of this is sent off without a thought. However, let’s take a moment to think about it for a moment… is there an impact to all this data being sent around?

You can’t run a modern business without software. Even your most basic solopreneur business runs using software at its foundation. For businesses, this problem is increased dramatically as the amount of software fueling operations increases. Software management tools can improve the way your organization keeps tabs on its software.

Businesses deal with all types of problems, and some of them are really serious. Some situations aren’t even problems…yet. When risk is all around you, how can you know when enough is just enough? In today’s blog, we will provide you with some answers to how to flip potential problems into opportunities using technology.

Ideally, your business will last for years and years, but your information technology will simply not be able to do the same. This makes it essential to rework and update your business’ IT regularly. Let’s discuss a few warning signs that you need to pay attention to so you know when to do so.

Your computer’s CPU is one of the most sensitive, advanced pieces of technology that you probably don’t think too much about. The CPU itself is just around 4-5 centimeters in length and width, and it handles all of the data processing in your computer. Every single thing you do on a computer gets calculated through the CPU. Most modern CPUs have billions of microscopic transistors in that tiny little space. These transistors are so small that you can fit hundreds of them on a single red blood cell, or thousands of them in the width of a human hair.

So it’s inevitable that something can go wrong. Many fairly modern computers are experiencing a bug right now that could potentially and permanently damage the CPU. There’s a patch to fix it, but if the damage is already done, the patch won’t repair it.

Productivity. To business owners, it can be a mantra. You can judge the success of your organization by productivity, as it often translates directly to profits. You’ll notice a lack of productivity in your operations, and potentially even your pocketbooks, so it’s incredibly important to know whether your business is being productive or not.

Technology plays a crucial role regardless of a company’s size or growth stage. Therefore, having an IT infrastructure that can adapt to changes in business scale is essential.

Let's discuss the significance of a suitable IT infrastructure and explore best practices for tailoring it to fit your business needs.

Every time you log into an account, you have to enter a password. And we know exactly what you’re thinking: why? Good password hygiene is important, especially in high-profile environments like your business. Passwords play a crucial role in securing your network, so you should know how to build better passwords—if not for your own sake, then for your business.

We all use smartphones to make phone calls. It’s a daily occurrence, whether it’s through your data plan or Wi-Fi calling. If you don’t know what Wi-Fi calling is, we’d love to explain to you how it works and what it does to help you with your important communications.

Staying optimistic is difficult, not just in business, but in life.

Cloud computing has allowed businesses to scale unlike any time before, all without breaking the budget. One such cloud provider is Amazon, and its Amazon Web Services platform allows businesses to manage their cloud computing needs. Today, we’re exploring some of the ways that AWS aids businesses with varied cloud computing needs.

Sometimes, companies don’t take the privacy of their services as seriously as they should, as evidenced by Meta, the parent company of Facebook, WhatsApp, and Instagram. Despite their popularity, these services have had several security and privacy issues over the years. Today, we want to look at some of these services' most notable privacy and security breaches.

BlackCSI, a leading managed technology services provider, has announced their comprehensive suite of integrations designed to supercharge VoIP communications for businesses and organizations of all sizes. These integrations are set to maximize profitability and productivity by seamlessly connecting various third-party software applications, including popular customer relationship management systems (CRM), enterprise resource planning systems (ERP), and enterprise management systems (EMS). While many VoIP providers offer unified communications (UC) systems, most are not seamlessly woven into the fabric of their existing systems. BlackCSI has taken a step further, by seamlessly integrating the power of a UC system into the most widely used organizational communications systems, like Microsoft Outlook, Microsoft Exchange, Microsoft Teams, Hubspot, Salesforce, and more.

You can take numerous steps to secure your social media accounts and tighten your privacy settings. Yet, every time you log in, you’re still exposing yourself to a vast stream of information and content. Our civilization has never encountered anything like this before. These platforms are designed to curate content you want to see, encouraging you to stay longer and return frequently. This design, meant to be enticing and addictive, poses dangers, especially to certain individuals.

Numerous workplace trends have emerged in the past few years, many of which employers are not fond of. “Quiet quitting” is an example of such a trend, where workers will do the bare minimum—nothing more—to retain their employment. More recently, the trend has been to “act your wage.”

Let’s look at what this means and how to handle it if you ever encounter it in your business.

Email is a centralizing communication tool for most businesses, but what would you do if we asked if your email system was encrypted? Could you give us an honest answer? Encryption is a powerful security measure for networks and infrastructure, so it makes sense to use it for your email solution, too. Here’s what you need to know about encryption and email.

With social media becoming a major part of how society communicates, there’s no better time to discuss how to stay safe while you’re using these significant mediums. Whether you enjoy social media or are against it, there’s no denying that you need to take responsibility to use it. This includes prioritizing your own security.