BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Modern Businesses Can Avoid Downtime By Looking to the Future

How Modern Businesses Can Avoid Downtime By Looking to the Future

Every organization relies on its IT to be available when needed. Some businesses can’t function at all without them. However, if a business isn’t keeping up with the management and maintenance of its IT, it can lead to downtime. Today, we’ll explore proactive IT maintenance strategies and how they help businesses minimize downtime in various ways.

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What Happens When Even the Backups Fail?

What Happens When Even the Backups Fail?

If the Internet has made one thing in popular culture abundantly clear, nostalgia is a potent force. It makes us look back on our formative years to experiences that shaped who we are today. One such example is music, but what would you say if we told you that this music could disappear forever?

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Is Running Your Business Stressing You Out? You Aren’t Alone

Is Running Your Business Stressing You Out? You Aren’t Alone

Business is not always a good time. There are times when things are going well, and then one problem pops up that leads to other problems, opening what seems to be an endless cycle of issues that you need to deal with. Some of these problems seem like they are catastrophic. While it may seem impossible, keeping a positive frame of mind can make all the difference when facing a river of problems. Today, we’ll go through a few things you can do to keep a positive frame of mind when things seem to be falling apart right in front of you.

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Transform Your Employees Into Human Firewalls

Transform Your Employees Into Human Firewalls

All businesses have one key vulnerability that cybersecurity threats exploit: their employees. Your business has this vulnerability, too, even if you haven’t considered it. Just like any vulnerability, however, there is a patch, and it comes in the form of education. With an appropriate knowledge base, your team can effectively become a human firewall against any potential threat.

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These Four Considerations Can Help You Choose the Right Tech for Your Business

These Four Considerations Can Help You Choose the Right Tech for Your Business

Many business owners struggle with technology that doesn’t meet their needs. We often hear from companies disappointed with their technology investments because they lack the right tools.

Choosing the right technology is vital for business success. In today’s blog, we offer four key tips to help you make informed decisions.

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Three Ways SMBs Combat Mobile Malware

Three Ways SMBs Combat Mobile Malware

Mobile malware might not have a lot of attention on it, but it can be a significant problem for organizations that rely on smartphones. This goes double for small businesses that typically don’t have the large teams and big budgets for their mobile strategies that include devices, data and phone plans, and security controls. Today, we’ll look at mobile malware and how an organization with a limited budget can keep it from impacting its business.

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Reduce Your Risk of Employee Theft

Reduce Your Risk of Employee Theft

Businesses today need to worry about people outside their business trying to break into their network and steal their data. Unfortunately, that’s not the only direction that theft can come from. In this week’s blog, we’ll take a look at the types of technology theft you need to be aware of inside of your company and what you can do about it.

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If You Care About the Earth, You May Want to Send Fewer Messages

If You Care About the Earth, You May Want to Send Fewer Messages

We all share a lot of data. There’s everything shared for professional purposes, of course, but there’s also all the casual things that we send back and forth—chats, requests to have people to pick up things on the way home, and (naturally) memes and pet pictures.

Most of this is sent off without a thought. However, let’s take a moment to think about it for a moment… is there an impact to all this data being sent around?

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How Much Adversity Warrants Technology Investment?

How Much Adversity Warrants Technology Investment?

Businesses deal with all types of problems, and some of them are really serious. Some situations aren’t even problems…yet. When risk is all around you, how can you know when enough is just enough? In today’s blog, we will provide you with some answers to how to flip potential problems into opportunities using technology.

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Your Technology Needs to Grow with Your Business

Your Technology Needs to Grow with Your Business

Technology plays a crucial role regardless of a company’s size or growth stage. Therefore, having an IT infrastructure that can adapt to changes in business scale is essential.

Let's discuss the significance of a suitable IT infrastructure and explore best practices for tailoring it to fit your business needs.

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Think All Your Data is Backed Up? Think Again

Think All Your Data is Backed Up? Think Again

Data backup is the glue that holds businesses together during difficult times. Despite this, many employees are still unclear on how the whole system works and what data gets backed up. Today, we want to explore this topic and clarify what typically occurs during the data backup process.

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Don’t Let Tech Troubles Bring You Summertime Blues

Don’t Let Tech Troubles Bring You Summertime Blues

With the summer months comes the promise of fun… why would you want to stress about your technology during that time? To help prevent this, we’ve put together some tricks to protect your devices… both from cybersecurity issues and from the weather.

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The 3-2-1 Rules Over Data Redundancy

The 3-2-1 Rules Over Data Redundancy

We cover data backup and disaster recovery quite a bit, and you might be familiar with some of the terms and strategies we discuss. Today, we’re taking a deeper dive into the 3-2-1 rule and its crucial role in your business’ disaster recovery plan. Let's explore how the 3-2-1 rule can strengthen or weaken your data infrastructure.

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How to Handle a Lost or Stolen Smartphone

How to Handle a Lost or Stolen Smartphone

One of the most stressful situations one can imagine these days is losing a smartphone—especially because it is likely connected to your banking apps, social media, images, and so much more. We’ll walk you through some tips you can implement to locate your lost or stolen device.

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If You Want to Insure Your Business, You’re Going to Need MFA

If You Want to Insure Your Business, You’re Going to Need MFA

Certain businesses have taken a much closer interest in cybersecurity… those businesses being business insurance providers. Many will now only provide coverage if your business maintains certain cybersecurity standards. One key tool they want to see is multi-factor authentication, or MFA.

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BDR is the Cheat Code to Business Resiliency

BDR is the Cheat Code to Business Resiliency

There is an almost comical laundry list of problems that all businesses should be prepared for, but what’s not funny whatsoever is what happens when you fail to do so. The term “BDR” is often used as an umbrella term to describe what kind of preparation your organization needs, and today, we want to dive into some of the details that you should know.

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Use Your Business Technology for Better Change Management Efforts

Use Your Business Technology for Better Change Management Efforts

Whether you like it or not, change comes for us all—particularly for businesses. Any organization that hopes to see any significant growth or innovation will be subject to change. Your organization should be capable of working with change, and when it comes to factors that can influence how well you adapt to change, there is no greater tool than your company’s IT.

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How to Have a Productive Conversation with Your IT Team

How to Have a Productive Conversation with Your IT Team

How often do you struggle to talk about potential issues your business faces when you reach out to IT for help? Conversing with technicians can be especially challenging when you don’t necessarily understand the problem yourself, either. Thankfully, we have some tips to help you lead more productive conversations with your IT staff or managed service provider.

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Fix Your IT Budget By Addressing These Three Key Pain Points

Fix Your IT Budget By Addressing These Three Key Pain Points

If there’s one part of any organization’s operational expenses that concerns many business owners, it’s IT expenses. In fact, some companies have so little control over their IT expenses that they practically hemorrhage money, leading to limited capacity for growth and investment in other parts of the organization that desperately need the help. How can you fix your IT spending and improve your organization as a whole?

It all starts with a network audit and some intelligent future planning. Let’s review some of the most important work you can do to help your business better budget for IT expenses.

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The Dos and Don’ts of Smartphone Use for Business

The Dos and Don’ts of Smartphone Use for Business

Today, we encounter situations in business where digital communication is preferred by many people, and as a result, the use of smartphones to conduct business has become more common. With this shift in the way people do business, there are several considerations that the modern worker has to navigate to properly use smartphones to their advantage. Let’s take a look at a few in today’s blog. 

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Leading MTSP Encourages Companies to Maximize Profits with Updated Tax Code Benefits HARRISBURG, PA – October 29, 2024 - BlackCSI, a leading managed technology services provider (MTSP), is encouraging business owners to take advantage of th...

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Does your business rely on Google Workspace for productivity? If so, we have some helpful tips to boost your efficiency by using lesser-known shortcuts. Let’s dive into a few tricks that can save you time and help your team work smarter....

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