BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

How to Implement a New Year’s Resolution for Your Business

How to Implement a New Year’s Resolution for Your Business

We’d like to extend a very Happy New Year to all of our followers! The new year is a perfect time to make resolutions, particularly for your business. Let’s look at some common areas where a resolution might prove to be an effective motivator for change within your business, as well as how you can commit to it long-term.

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Keep Your Users Happy with Managed Technology Support Services

Keep Your Users Happy with Managed Technology Support Services

Making IT decisions while balancing the user experience—including their complaints—can be exhausting. As a decision maker for your business, you have a budget to consider, as well as a timeline to manage. You’ll have to say no, which no one likes to hear, but it’s a necessary part of running your organization effectively.

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The Promise of Blockchain Is as a Transformative Technology

The Promise of Blockchain Is as a Transformative Technology

Blockchain has increasingly become a technology you hear about, but you may not completely understand how it works. It’s often painted as a controversial technology because the corrupt behaviors of people managing cryptocurrency exchanges have put a negative sheen on the technology. The technology, however, has a wide range of applications across various industries due to its decentralized, secure, and transparent nature. Let’s take a look at a couple of the uses for blockchain. 

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How to Make Your Conference Room the Place to Be

How to Make Your Conference Room the Place to Be

The conference room for any business is bound to be pretty interesting, and it can tell you all there is to know about a business. This is why it’s especially important to ensure your conference room gives the right impression, especially if you have clients who frequent your office. Let’s go over how you can make your conference room the best it can be!

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VoIP Will Transform Your Business’ Communications

VoIP Will Transform Your Business’ Communications

With Voice over Internet Protocol, or VoIP, your business can change the way it communicates and operates for the better. While it might seem like a fancier version of your current telephone infrastructure, it is much more than that; it’s a communications platform that is designed to be flexible, scalable, and dynamic in accordance with your business’ needs.

Let’s explore what your business stands to gain from a quality VoIP solution.

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The Right Technology Keeps Your Business’ Remote Employees Engaged

The Right Technology Keeps Your Business’ Remote Employees Engaged

We like to espouse the value of a trained and engaged remote workforce, but there is a lot that goes into ensuring that your remote team has the tools and resources they need to be successful. Let’s discuss some of the ways your business can build a remote workforce and company culture that not only encourages remote employees, but helps them thrive as well.

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Black Friday and Cyber Monday Are Treasure Troves for Hackers

Black Friday and Cyber Monday Are Treasure Troves for Hackers

It should come as no surprise that one of the biggest online retail days of the year also incites a lot of scams and threats targeting not just consumers, but online businesses as well. Let’s go over some of the major statistics surrounding online retail scams and what you should know as you navigate the post-holiday chaos.

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Technology is Making Holidays Happier

Technology is Making Holidays Happier

In our rapidly evolving society, very few things are as they once were. One thing that feels a lot similar to the past is the Christmas holiday. Sure, it’s more commercialized than ever, but by-in-large many of our holiday traditions stay the same. People make a point to get together and exchange gifts and eat too much; and they tend to do this every year. 

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Four Major Benefits of Cloud Solutions for SMBs

Four Major Benefits of Cloud Solutions for SMBs

The cloud is a remarkable innovation that can enable businesses of all industries and sizes to revolutionize their operations. Have you considered the cloud for some of your business’ infrastructure? If not, you could be missing out on serious operational benefits that could push your company even further. Here are four of the best benefits of cloud computing that we can think of for a modern business.

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Five Steps Your Organization Must Take to Keep Your Data Safe

Five Steps Your Organization Must Take to Keep Your Data Safe

Keeping your data safe is extremely important. More precedence has been put on data privacy and security in recent times as phishing and ransomware litter the landscape. Unauthorized access to data can lead to severe consequences. The methods employed by cybercriminals today are more sophisticated than ever; and it quite often allows them to breach organizational data security. Today, we thought we would take a look at a few strategies people are using to protect their data. 

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Choose a Managed Services Provider Over a Typical Computer Repair Company

Choose a Managed Services Provider Over a Typical Computer Repair Company

If your business needs to revisit its technology management model, look no further than a managed service provider. Let’s discuss some of the notable benefits of working with a managed service provider—benefits that are demonstrable and impactful enough to shift the trajectory of your business moving forward.

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Technology Management Can Be Beneficial for SMBs

Technology Management Can Be Beneficial for SMBs

Technology is one of the most important elements to consider when growing your business, and while it might seem like it can magically solve all of your operational problems, it takes a lot more than a simple implementation to address your company’s pain points. In fact, failing to integrate technology properly can lead to even more problems.

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New Malware Sets Sights on Stealing Your Facebook Business Account

New Malware Sets Sights on Stealing Your Facebook Business Account

With so many businesses putting time and effort to cultivate an active following on social media, it only makes sense that cybercriminals try to get a piece of the pie.

A new malware strain particularly targets Facebook business accounts to run malicious advertising campaigns on your dime.

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5 Common Technology Issues That Must Be Addressed by SMBs

5 Common Technology Issues That Must Be Addressed by SMBs

There’s no getting around the fact that technology is critical for business operations, but with technology come various challenges that need to be addressed. If you’re not careful, issues with your IT can distract you from other technology problems that could develop even further if left unchecked. Let’s look at five of the most common technology issues that modern businesses face.

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How to Make Smarter Decisions About Your Servers

How to Make Smarter Decisions About Your Servers

Servers contribute a significant effort toward your computing infrastructure, so it makes sense that you want devices that can fulfill your needs with performance, reliability, and security. To get the most out of your server units, we like to recommend you consider the following six tips when choosing new server hardware.

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How to Avoid Amazon Scammers

How to Avoid Amazon Scammers

Scams using online retail giant Amazon have become more frequent around the holidays as online purchases tick up. Most of these scams come in the way of impersonation scams. With the holidays upon us, we thought we’d go through what kind of Amazon scams you should look for and how to avoid being a victim.

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In-Office Work is Losing Steam

In-Office Work is Losing Steam

Remote work has changed the way that businesses approach normal operations. Due in large part to the disruptions of the past couple of years, remote work has become a staple of the business environment, and while you might hear stories of businesses pushing hard to return to the workplace, the reality is that they are the exception rather than the norm.

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How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

Self-service checkout registers are incredibly popular with Gen Z, and while there are differing opinions on them and their impact on the workforce, there’s no denying that they are here to stay. That said, there is much discussion on whether or not biometric payment processing would make for a more efficient method of checkout. Spoiler alert: it doesn’t, and it’s not welcome for either consumers or organizations.

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Local Businesses at Risk to Lose Over $40k in 2024

Local Businesses at Risk to Lose Over $40k in 2024

As the year winds down, it’s time to start looking at 2024 and what the year could mean for local organizations. It’s likely that most businesses are putting together their operational plans and marketing budgets, and all of that is certainly important, but there are some major situations at play that could cause your business to suffer from major losses and rack up huge expenses if decision-makers aren’t prepared for it.

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Your Email Inbox is the Most Dangerous Part of Your Day

Your Email Inbox is the Most Dangerous Part of Your Day

The seamless functionality of email often leads individuals to take it for granted. Whether accessing Outlook or logging into Gmail, the delivery of emails seems effortless. However, the intricate and expansive network of systems essential for email operations often goes unnoticed, and understandably so, given its complexity.

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Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-...

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