BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

TAG Invites BlackCSI to Attend Leadership Conference for Technology Industry

Ruthann Black to Share Technology & Business Management Insights with Colleagues from North America

BlackCSI, a leading provider of unified communications, announced today that the company has been invited to attend Technology Assurance Group’s (TAG) annual convention. TAG is an organization of independently owned unified communication providers in North America who collectively represent $350M in products and services. The event will take place on April 3-6 th in Chicago, Illinois. This is an inviteonly event that is focused on bringing great leaders together to collaborate on new trends, best business practices, emerging technologies and the associated impact on small to mid-sized businesses (SMBs). With leaders from all across the US and Canada in attendance, the knowledge transfer will be significant.

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BlackCSI Launches Powerful IT Network Assessment Tool

Sophisticated Technology Assesses Customers’ Networks in Less Than 30 Minutes

BlackCSI, a leading unified communications provider, announced today that the company has started implementing a powerful IT network assessment tool. The sophisticated technology provides businesses with extraordinary insight into their IT infrastructure, critical devices and other endpoints. This tool enables BlackCSI to immediately assess the stability of a customer’s network and provide real-time recommendations to improve overall performance and security.

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Got Cloud Voice? Don’t Let Your Competitor Beat You To It

BlackCSI Explains the Power of Productivity and Profitability from Cloud Voice

It’s no secret that the business world isn’t what it used to be. Simply put, the old age ofoperating within the normal hours of 8-5pm is an outdated paradigm. The traditional workforce is no longer the norm and remote workforces continue to grow in number because of the drastic reduction in overhead and increases in employee satisfaction. While this level of flexibility was unavailable in years prior, expanded capacities offered by the latest in technology have made this new working environment possible. This new environment is also enabling businesses to keep their customers happier than ever before. Companies leveraging the latest technologies, like cloud voice, are able to keep their customers happy 24/7, which is leaving their competition in the dust. The business leaders who have shifted their mindsets in order to take advantage of these new opportunities are being rewarded handsomely.

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BlackCSI Helps Customers Enhance Network Security Through Managed IT Services

Proactive Approach to IT Enables Local Businesses to Combat Threats

BlackCSI, a leading provider of unified communications, announced today that its proactive approach to managed services enhances security and helps companies combat malicious threats. Fortune 1000 organizations have plenty of budget available to spend on IT security infrastructure. They are fully equipped with in-house staff that is dedicated full-time to optimizing security across the board. While the necessity for IT security is in plain sight, many small to mid-sized companies may ignore this area of their business until it’s too late. BlackCSI’s managed IT services provides proactive resources to business owners everywhere. The company zeroes in on five key areas to focus on, to dramatically improve the health of their customers’ technology.

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BlackCSI Teaches CFOs How to Manage Their Newfound IT Staff

Why Outsourcing is at the Forefront of Technology Departments

BlackCSI, an industry leader in unified communications, announced today that the company has launched an awareness campaign targeting CFO’s about the changing nature of purchasing, installing, and deploying IT solutions. Today’s CFOs have begun to spearhead the deployment of new IT solutions within the corporate environment in addition to their traditional responsibilities. CFOs now assess information technology purchases and ensure staff levels are “right-sized.” The network has evolved from a static environment that only requires a single, full-time IT manager to a dynamic environment which requires constant support of a full-suite, expertled, outsourced IT advisory firm.

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BlackCSI Announces Full-Service Cloud Voice Program

Industry Leader in Unified Communications Responds to Consumer Demands with Powerful Solution

BlackCSI a leader in unified communications announced today that the company has launched a revolutionary full-service cloud voice program which is radically shaking up the industry. BlackCSI created this program in response to growing customer demand for a simplified, all-inclusive program that would encapsulate all of the key products and services a business needs in order to solidify its IT and communications infrastructure. Essentially, this program enables CEOs to make technological improvements to their businesses on-the-fly, without the large capital outlays that are often associated with company infrastructure investments. For the first time ever, the company has concepted a program which essentially wraps all necessary components into a single package.

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Microsoft Windows Server 2003 Reached End of Life and Is No Longer Supported

BlackCSI Educates Customers on What to Do and the Dangers of Using This Technology

BlackCSI, a leading provider of unified communications, announced today that the company has launched an awareness campaign, alerting businesses of the recent announcement by Microsoft. Microsoft Windows Server 2003 has reached the end of its life and is no longer supported by Microsoft after July 14, 2015. This announcement has massive implications on the security of small to mid-sized (SMB) businesses everywhere, due in large to the ubiquitous presence of Windows Servers in nearly every SMB.

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Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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While the goal of cybersecurity is always to prevent threats from taking advantage of your infrastructure, this is becoming more and more challenging as time wears on and threats evolve to changes in cybersecurity discourse. A recent podcas...

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