BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Ditching the iPhone for an Android Phone Doesn’t Have to Be Complicated

Ditching the iPhone for an Android Phone Doesn’t Have to Be Complicated

Learning how to use a new technology can sometimes be troubling. If you’ve been a dedicated Apple customer throughout the years, but are considering switching allegiances to Android, you should know that simple differences between the two platforms can end up disorienting. Here are a few things you have to know when switching away from the iPhone.

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Tech Term: Virtualization

Tech Term: Virtualization

There are plenty of topics we reference frequently that may seem a little advanced or complicated at first but are actually pretty simple concepts. Take, for example, virtualization. For today’s tech term, we’ll take a clearer look at this method of computing.

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Threats are Changing - Are You Prepared to Change with Them?

Threats are Changing - Are You Prepared to Change with Them?

Security is a part of business that is constantly changing and evolving. What worked ten years, five years, or even two years ago may not be relevant in today’s security environment. What are some of the major changes that your company can expect to see in the coming years? We’ll walk you through some of the ways that security will be changing in the foreseeable future, and what you can do about it.

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BlackCSI Partners with ID Agent to Heighten Cybersecurity

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Leading Managed Services Technology Provider Joins Forces with Cybersecurity Leader to Optimize Cybersecurity for Business Owners.

BlackCSI, a leader in managed technology services, announced today that the company has partnered with ID Agent, to enhance the security of SMBs (small to mid-sized businesses) across the nation. ID Agent and this partnership will enable business owners, to prevent identity theft and thwart cybercriminals from gaining access to sensitive data.

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The Single Greatest Defense Against Ransomware

The Single Greatest Defense Against Ransomware

In 2017, ransomware became a huge threat for businesses, so when discussing how nefarious actors will be leveraging new ransomware streams in 2018, you have to do so with some urgency. Today we will provide some information on ransomware, the current trends, and some trends you have to be very mindful of going forward.

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Tip of the Week: 3 Ways to a Faster Boot Time

Tip of the Week: 3 Ways to a Faster Boot Time

Your time is valuable, so you don’t have time to waste on waiting for your Windows operating system to boot up. In the interest of saving time, today’s tip will go over three ways to speed up your Windows 10 boot time.

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The Equifax Saga Continues as More Victims are Discovered

The Equifax Saga Continues as More Victims are Discovered

As though the initial news of Equifax’s 2017 data exposure wasn’t bad enough, it has been discovered that there are even more victims than previously thought. While news like this is never good, it can bring a silver lining if the opportunities that such news presents are seized.

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Updates and Patches are Critical to Your Infrastructure’s Security

Updates and Patches are Critical to Your Infrastructure’s Security

When you get a new device, you’re getting more than just the physical device and whatever software is currently installed on it. You’re also getting any updates and patches that the manufacturer and software developers release. However, many users neglect to incorporate these key improvements. Today, we’ll go over why updates and patches are so crucial.

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Tech Term: What are Proxy Servers?

Tech Term: What are Proxy Servers?

While proxy server is a tech term that is frequently cited, it is not understood by a vast majority of people. Today we will describe what a proxy server is, and why organizations like yours use them.

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FREE Printout: Dos and Don’ts of IT Security

FREE Printout: Dos and Don’ts of IT Security

The following guide is designed to be used by business owners and office managers as an educational resource to establish some basic IT security best practices in the workplace. Feel free to print it out and hand it out or post it in common areas.

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Can You Spot the Signs of a Malicious Link?

Can You Spot the Signs of a Malicious Link?

The Internet is notorious for being a minefield of threats, many of which lurk hidden behind innocent-looking links. In order to go about business safely, you need to be able to identify which links you can click; and, which should be skipped.

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Tip of the Week: Is Spam Ruining Your Email?

Tip of the Week: Is Spam Ruining Your Email?

You don’t need us to tell you that it’s extremely dangerous to hand out information to just anyone that contacts your business. This is important to keep in mind, especially considering how the majority of threats can be sent via email. You’ll likely encounter situations where you need to consider whether or not to click on attachments, as you could potentially put your business at risk.

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How to Avoid the Pitfalls of Public Wi-Fi

How to Avoid the Pitfalls of Public Wi-Fi

Someday, you’re going to encounter a situation where you absolutely need Wi-Fi and the only option will be a public connection. This becomes rather problematic, as a public Wi-Fi connection is far from secure for business purposes. A method to maximize productivity without compromising security is needed for every business that has employees working out of the office, but what’s the best way to do it?

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Four Things Your Antivirus Fights

Four Things Your Antivirus Fights

Does your business need an antivirus solution to keep threats out of your network? It’s a simple question with a simple answer, but some companies still don’t see the need for antivirus software on their computers. They might think they are immune, but hackers know the truth--and it’s all too apparent in the face of a data loss incident that hindsight is 20/20.

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BlackCSI Addresses State of the Union for Technology In 2018

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BlackCSI a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. BlackCSI is preparing business owners for the anticipated technology explosion in 2018. One of the bases for this prediction is the growing number of employed individuals and the omnipresent demand for technology in the modern workplace.

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Tech Term: Understanding HTML and Plain Text

Tech Term: Understanding HTML and Plain Text

During your time around computers, chances are high that you’ve heard the phrase “plain text” and the acronym “HTML” tossed around when it comes to your email. If you aren’t sure what these statements refer to, we’re here to help. Today, we’ll examine both HTML and plain text to produce a better understanding of these tech terms.

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Can You Spot the Bait in a Phishing Attack?

Can You Spot the Bait in a Phishing Attack?

Hackers are always trying to find creative and new ways to steal data and information from businesses. While spam (unwanted messages in your email inbox) has been around for a very long time, phishing emails have risen in popularity because they are more effective at achieving the desired endgame. How can you make sure that phishing scams don’t harm your business in the future?

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The Cisco Vulnerability Requires Multiple Patches

The Cisco Vulnerability Requires Multiple Patches

Virtual private networks are vulnerable to an exploit that was recently brought to light. Cisco has announced that this exploit undermines its ASA, or Adaptive Security Appliance tool. If this issue isn’t patched immediately, you could find your organization vulnerable through remote code exploitation.

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Tip of the Week: Which Browser Provides the Best Security?

Tip of the Week: Which Browser Provides the Best Security?

For most users the Internet browser is one of the most utilized applications on their computer or mobile device. With the influx of aggressive problems, it is mighty useful to know which Internet browser is the best for keeping your data, identity, and network secure. Today, we will take a look at the five most popular Internet browsers found on desktop and laptop computers and decipher which are the most reliable.

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Is Your Password Security Up to Par?

Is Your Password Security Up to Par?

Passwords are all over the place these days, whether they’re required to access an online account, or access the devices used to open these accounts. While both types of passwords can make for ideal security conditions, this is only the case if the passwords are strong. If your passwords can be guessed by just about anyone, can you really call it a security measure? New insights from SplashData show that passwords aren’t being considered as much as they need to be.

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Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-...

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