BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Using Smart Technology in Your Business Might Not Be So Smart

Using Smart Technology in Your Business Might Not Be So Smart

Smart devices have enabled individuals and businesses to push the limits of connectivity, allowing them to have unprecedented amounts of control over their offices and homes. People can turn down their thermostats or lock the front door with the click of a button, as well as control how much power their homes consume. However, security is a pain point for these types of connected devices.

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3 Solid Reasons Why Data Backup is Essential

3 Solid Reasons Why Data Backup is Essential

One of the best investments you can make in your IT infrastructure is implementing a data backup and disaster recovery solution. Not only is it a crucial part of any business continuity plan, but it also helps to future-proof your business in the event of a potentially disastrous scenario. There are three big reasons why you should consider implementing data backup and disaster recovery, and if you fail to do so, you are putting your company at risk for no real reason.

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Android-Based Malware Can Derail Your Mobile Strategy

Android-Based Malware Can Derail Your Mobile Strategy

There is such a heavy focus on malware that targets desktop PCs, laptops, and servers, but there are mobile malware types too, one of which is TangleBot, a pesky malware that hits the Android operating system. This particular threat is dangerous due to the increasing reliance on mobile technology in today’s workplace.

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3 Ways to Tell That You’ve Been Hacked

3 Ways to Tell That You’ve Been Hacked

There are many different types of hacking attacks, but those targeting your computer can either be incredibly intrusive or so low-profile that you don’t even know you’ve been infected until it’s too late to do anything about it. Let’s discuss some of the telltale signs of a hack and what you should look for to prevent or identify them.

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Tip of the Week: How to Change Your Screen Resolution on Your Android Device

Tip of the Week: How to Change Your Screen Resolution on Your Android Device

Want to get more out of your smartphone’s battery? There are plenty of ways to get more juice out of a charge, such as turning off Wi-Fi or other settings, but today’s tip will walk you through changing the screen resolution. This shouldn’t have a major effect on what you can do on your phone, but it can slightly reduce the amount of battery your phone uses while the screen is on.

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Monitoring Your Network Traffic Can Help Your Business Stay Secure

Monitoring Your Network Traffic Can Help Your Business Stay Secure

When it comes to your network security, there is a lot your company can do to take it seriously. However, one thing that a lot of organizations neglect is actively monitoring their networks for things that don’t quite make sense. Why is it so important to monitor your network, and how can you make sure that it happens in a way that is proactive for your company?

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What to Do If Your Network is Hijacked by Ransomware

What to Do If Your Network is Hijacked by Ransomware

It’s one thing to avoid ransomware entirely, but what does a business do when it’s already within its walls? Today we are going to discuss how your business can recover from a ransomware attack, as well as measures and solutions you can implement to ensure that it doesn’t happen again.

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Tip of the Week: Change Your Android’s Screen Resolution

Tip of the Week: Change Your Android’s Screen Resolution

Have you ever wondered what a different screen resolution might look like on your Android device? Well, now you don’t have to! Today’s tip is all about changing the screen resolution on your device, for better or worse. Let’s take a look at how to do it.

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Taking a Look at the Optimal Privacy Settings In Your Browser

Taking a Look at the Optimal Privacy Settings In Your Browser

Most businesses use the Internet to conduct many of their day-to-day operations, and the most-used ways that people interact with the Internet is through web browsers. That said, there are some ways that you can make sure you are using the Internet in the most secure way possible. Here are some extra steps you can take to work toward these protections.

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Data Storage Doesn’t Have to Cost So Much

Data Storage Doesn’t Have to Cost So Much

Have you stopped to consider how much your business spends every year on data storage and warehousing? If not, you might be surprised by how much this process actually costs, both in terms of capital expenses and operational costs. We’d go so far as to say that you’re spending more than you need to.

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What is an NFT and Why Does it Exist?

What is an NFT and Why Does it Exist?

Cryptoassets have been on the rise, and with it has come the term “NFT.” But what is an NFT, and why does it matter what it is for a small business like yourself? Let’s examine this concept in a bit greater detail through the use of a hypothetical situation.

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FoggyWeb is the Latest Malware to Wreak Havoc

FoggyWeb is the Latest Malware to Wreak Havoc

The attack on SolarWinds earlier this year caused a lot of challenges, and now that time has passed and the dust has settled somewhat, Microsoft has uncovered another type of malware associated with the attack. This one is called FoggyWeb. What does this threat do and what can we learn about it?

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4 Ways to Develop Camaraderie for Your Remote Workers

4 Ways to Develop Camaraderie for Your Remote Workers

A lot of people are still working remotely these days, and while those who work in the office might look at remote workers with envy, it’s not all sunshine and rainbows for the remote worker. One of the things that remote employees miss most about the office environment is developing relationships and camaraderie with their coworkers. To help lessen this impact and to make your remote employees feel like they are still a part of the team, here are four ways you can still develop camaraderie with your remote employees.

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Tip of the Week: Build Up Your IT Like an Enterprise

Tip of the Week: Build Up Your IT Like an Enterprise

The primary difference between an enterprise and a small or medium-sized business is simply how big it is. Due to this size, many of the tools used by enterprises are so powerful and dynamic that they can easily be used by businesses much smaller. Let’s take a look at what some of these technologies and processes are.

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Managed Services Significantly Helps Handle Unforeseen Circumstances

Managed Services Significantly Helps Handle Unforeseen Circumstances

While it might be terrifying to imagine a scenario in which your business were to suffer a devastating event that threatened its future, you as a responsible business owner must consider any and all possibilities. If you don’t, all of the hard work and investment you have made in your company could be for naught. Technology is one aspect of your company that must be examined with intense scrutiny and prepared for with preventative measures to keep your future secure.

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Get Your Business Ready for Hybrid or Remote Operations

Get Your Business Ready for Hybrid or Remote Operations

It can be hard to look into the future, especially today when that future can often look bleak and unpredictable. It’s incredibly important, however, to do so, especially in the realm of your business’ operations. When the pandemic is over, how are you going to corral your employees back to your office? Are you even going to attempt this? Perhaps, now more than ever, it’s time to reevaluate your operational infrastructure and how technology can impact it.

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BlackCSI Launches SaaS Alerting Technology to Manage Common Business Applications

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BlackCSI, a leading managed technology services provider (MTSP), has increased their investments in an advanced cybersecurity technology to create additional layers of protection for their customers. BlackCSI is deploying a SaaS (Software-as-a-Service) alert technology to help its customers monitor, protect and manage their employees access on widely-used business applications like G Suite, Salesforce, Slack, Dropbox, Office 365 and Box. BlackCSI’s new SaaS alert technology monitors upwards of 35 different types of applications and gives SMBs real-time alerts and reporting capacities. Additionally, it automatically responds to issues which require attention before the customer has initiated any action.

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Be Proactive and You’ll Reduce Downtime

Be Proactive and You’ll Reduce Downtime

In terms of the sheer amount of technology your company utilizes, we’re willing to bet that a sizable chunk of it is made up of hardware. This includes devices like your workstations, routers, switches, and servers. Most of us understand that this technology does not last forever, so you should not only expect your hardware to fail, but anticipate it. In other words, you need to be prepared.

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Managing Your Remote Staff Correctly Has Major Benefits

Managing Your Remote Staff Correctly Has Major Benefits

With remote work standing front and center for the past couple of years, it’s no wonder that a conversation has begun about the benefits and shortcomings of it. It is now clear that remote work is something that is not going away anytime soon. Let’s take a look at how businesses might retain remote operations without making too many sacrifices in the process.

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Strong Cybersecurity Training Can Pay Major Dividends

Strong Cybersecurity Training Can Pay Major Dividends

At the heart of it, cybersecurity preparedness is a team effort, not necessarily a singular one. Everyone must be aware of and engaged in cybersecurity best practices. As such, training is a necessity. To help you ensure that your cybersecurity training is as effective as possible, we’ve put together a couple of curriculum design tips and tricks to keep in mind.

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Latest News & Events

Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-...

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