BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Will Blockchain Technology Improve Security?

Will Blockchain Technology Improve Security?

The blockchain is a technology that has really taken off in the past couple of years, with many people asking if the same technology behind cryptocurrencies can be applied to other uses and applications. Let’s consider how the blockchain might be used outside of cryptocurrency and in various industries—particularly for security—in the future.

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You Can’t Outsource Everything: 3 Parts of Your Business that Need to Remain In-House

You Can’t Outsource Everything: 3 Parts of Your Business that Need to Remain In-House

Businesses today have more options than ever before for their needs. With so many vendors available outside your typical in-house office environment, you can get most of the services you need via outsourcing. That said, there are certain processes you shouldn’t outsource, even if you think it might be a good idea.

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Tip of the Week: Optimizing Your Business’ Technology in Three Ways

Tip of the Week: Optimizing Your Business’ Technology in Three Ways

Businesses cannot run without technology. This relationship has only grown more complicated and complex over time, and with so many businesses depending on their technology in ways never before seen, you’ll have to understand just how great of an impact your technology has on the way your organization runs. Here are three ways you can implement the right tools to see increased success.

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What You Can Do to Preserve Security With Remote Work in Play

What You Can Do to Preserve Security With Remote Work in Play

Remote work is now more common than it has ever been before, so we want to ensure that you are informed about the security implications of switching from in-house operations to remote or hybrid operations. Let’s discuss some practical ways you can implement remote work security policies and procedures.

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Solving Your Business Problems Isn’t Always Simple

Solving Your Business Problems Isn’t Always Simple

Remote work doesn’t come without its fair share of issues, but with a little creativity and ingenuity, you can help your remote employees overcome them. Let’s examine structured problem solving, a particularly helpful approach to issue resolution that can help your team be more productive throughout the workday.

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The Password Manager Boosts Organizational Security

The Password Manager Boosts Organizational Security

There are so many threats out there that there are positions dedicated within companies to protecting network infrastructures and managing cybersecurity strategy. This alone should be enough to get you to take it seriously. With your employees controlling the “keys to the castle,” i.e., passwords, you need to make sure that you have a solid password strategy in place so as to not inadvertently put your company at risk.

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How Does AI Influence a Business’ Ability to Produce?

How Does AI Influence a Business’ Ability to Produce?

Now that AI tools are more publicly accessible than ever before, the question of whether or not it’s good for business looms ever closer. These tools are limited in their capacity to help, but they do show enormous potential that could be indicative of success in the future. Let’s go over some of the questions people have about AI tools.

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How Can T-Mobile’s Security Woes Help Your Efforts?

How Can T-Mobile’s Security Woes Help Your Efforts?

Bad news for T-Mobile users, they’ve suffered another data breach. Hackers have gained access to customer data for nearly 37 million individuals, including both pre-paid and subscription-based accounts. Let’s look at what has happened and what knowledge you might apply to your own network security practices.

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Collaboration Tools Can Help Build a Friendlier Workspace

Collaboration Tools Can Help Build a Friendlier Workspace

There’s a misconception in the business world that being too nice will make you appear as a pushover, but as far as cliches go, “Nice guys finish last” doesn’t have much supporting evidence in favor of it.

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Paying Attention to Your Cybersecurity Is Just Good Risk Management

Paying Attention to Your Cybersecurity Is Just Good Risk Management

Small businesses have plenty of problems as it is without the added stress that poor security practices can bring about. Small businesses often overlook security because they deem themselves too small to be of any value to a hacker, but this outlook is short-sighted and irresponsible at best. Let’s go over why you’ll need to make security a priority for your business.

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What Can You Gain from AI?

What Can You Gain from AI?

AI is a major topic lately, whether it’s on the topic of new and upcoming chatbots that are capable of generating text or making art that can compete with even the most skilled of artists. AI is commonly targeted as a culprit in stealing jobs, as well, and with these applications becoming more sophisticated over time, it’s no wonder people aren’t sure how to react to these developments.

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3 Factors You Need to Consider Before You Upgrade

3 Factors You Need to Consider Before You Upgrade

If you consistently find that technology in your office causes more problems than it’s worth, perhaps it’s time to take a closer look at what you could be doing better with your infrastructure. We want you to look at failing or inoperable/inefficient technology as an opportunity for improvement rather than another large expense. A good hardware refresh centered around your organization’s needs can revitalize operations and improve your bottom line.

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AI Isn’t an Employee Alternative, but a Tool to Assist Users

AI Isn’t an Employee Alternative, but a Tool to Assist Users

The past several years have brought about innovations in artificial intelligence, or AI, that has workers worried for their jobs—especially as it moves into more practical and usable mediums. This can all be tied to the Turing Test, a way of measuring the intelligence of a computer, created by one of the most notable minds behind computing, Alan Turing.

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There’s Been Another Step Towards Passwordless Authentication

There’s Been Another Step Towards Passwordless Authentication

While at the moment, passwords are an important part of your security stack, it is important to acknowledge that the concept of the password was always a flawed system and is overdue to be replaced. This may become a widespread reality sooner than you may expect, too, especially with the buy-in that the big names in tech are demonstrating.

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Different Scams Impact Different Audiences, Which Means You Need to Prepare for All of Them

Different Scams Impact Different Audiences, Which Means You Need to Prepare for All of Them

Back during the holiday season, the Federal Trade Commission shared some data that showed that members of Generation X, Millennials, and Generation Z are all more likely to fall for online shopping scams than those over the age of 60…and not by a little, either. Those under that age are apparently 86 percent more likely to fall for these scams. 

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Who is Handling These Critical IT Tasks In Your Organization?

Who is Handling These Critical IT Tasks In Your Organization?

Your business might have a full-time IT person, but it also might not have one, and in cases like this, you might find yourself waiting to call your go-to person until you are experiencing a full-blown problem. The reality is that your internal, non-IT staff should not be responsible for the job of your IT department, and if you are relying on someone externally to handle your technology help, then you’ll want to make sure they tick all of the following boxes.

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It’s Not Worth Having a Backup Solution if it Doesn’t Follow These Fundamental Rules

It’s Not Worth Having a Backup Solution if it Doesn’t Follow These Fundamental Rules

We focus pretty heavily on data backup as an important solution that all businesses should use, and for good reason. It can be all the difference between losing your business’ future or preserving it. We know you don’t like to hear it, but investing in a proper data backup solution is well worth the cost, even if you never have to use it.

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Does Your Company Need a Tech Refresh?

Does Your Company Need a Tech Refresh?

If your team has trouble using the technology in your office, then you might be staring down an opportunity to completely revolutionize the way your business functions through the use of new business technology. It could be something as simple as your hardware being old or your systems needing a reexamination of your business processes; whatever it is, upgrading your business technology can pave the way forward.

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Here’s What to Know About Cyber Insurance

Here’s What to Know About Cyber Insurance

Whether you like it or not, organizations are going to get hacked. It’s the cruel truth. There are just so many individuals and organizations looking to gain unauthorized access and siphon off data and money from businesses, that it is basically impossible to go long stretches of time to not have to confront it in some way. With the threat landscape what it is, companies now offer cyber insurance. Let’s take a quick look at cyber insurance and what you need to know about it.

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How to Properly Test Your Data Migration Processes

How to Properly Test Your Data Migration Processes

Regardless of the business attempting it, data migration (or the process of moving data and systems to a new piece of infrastructure) is critical to get right. One way to improve your chances of success is to create and follow a migration strategy, evaluating it as you go. Let’s walk through some practices involved in doing so.

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Technology Assurance Group Gathers Top Managed Technology Services Providers to Discuss the Future of Cloud IT, Cybersecurity, and Business Innovation HARRISBURG, PA – March 28, 2025 – BlackCSI, a leading managed technology services provide...

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Are you constantly looking to improve your small business and stay ahead of the game? Let’s talk about some tech that can seriously boost how you operate: artificial intelligence (AI), cloud computing, and cybersecurity.

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