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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What is VoIP, and What Makes It Good for My Business?

What is VoIP, and What Makes It Good for My Business?

Communications are often the unsung hero in business operations, enabling all others to some degree. As a result, investing in the right tools can very much give your business a boost—and nowadays, the right tool for your communication needs is something called Voice over Internet Protocol, or VoIP, telephony.

Let’s go over what VoIP is, and why it’s the better option for your business.

In Short, VoIP Gives You More, for Less

VoIP is a form of telecommunications that, instead of depending on a dedicated phone line, has your Internet connection playing double-duty to support your business’ telephone needs. Not only does this allow you to eliminate the ongoing expense that your telephone service would incur, it also allows you to capitalize on an assortment of features that would otherwise cost extra… provided they would be available at all. Due to VoIP’s use of the Internet, it offers far more capabilities than your traditional telephone service can.

So, simply because of the Internet’s involvement in VoIP, it makes it more affordable for businesses while simultaneously enabling far more functionality.

Naturally, this makes VoIP the ideal solution for modern business—and that’s before you consider the fact that it is also a mobile-friendly option, with mobile applications available to use.

Reach Out to Us for Our Assistance in Implementing VoIP

If VoIP sounds like the kind of thing that would benefit your business (and just to be clear, it very much is), give us a call! We’d love to be the ones to assist you in incorporating it into your workplace and its processes. Reach out to us at (717) 620-3042.

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