BlackCSI Blog

Investment in communications is one way that any company can improve operations and everything that comes along with them. There are many options out there to improve communications, but few have the same impact on your bottom line as Voice over Internet Protocol (VoIP).

When budgeting capital for your company’s technology, it isn’t always simple to know how much to allocate. In fact, a lot of times it can be a convoluted and troublesome experience. Our consultants spend quite a bit of time and effort working out workable budgets for our clients and today, we thought we would talk about how we come about our figures to comprehensively support a business’ technology.

If your business could make money based on its process, you’d never need to worry about results. Unfortunately, things don’t work that way. You need to bring a product or service to market and sell it in order to make enough revenue to continue doing business. With the results-based nature of things, it becomes essential for the good of your company that you optimize your team’s ability to get things done. Today, we’ll talk a little bit about how collaboration gets better when your team is organized. 

One of Google’s latest updates allows users to change many of their menus to Microsoft’s Windows 11 style, and while this might seem a bit surprising at first glance, it should come as no surprise that Google and Microsoft might work together to push both of their products. Microsoft’s Surface Duo smartphone, for example, runs Android technology, and now Chrome can be customized to the tune of Microsoft software.

Technology changes so rapidly that it can be difficult to gauge whether or not you should be upgrading right away or examining other options for the same purposes. How can you avoid investing in the wrong solution as a result of the excitement that a new idea or concept can bring? It all starts with knowing what within your organization needs to change.

Network security is not the easiest thing to implement for your business, and you definitely need someone trained in this topic to be the one behind the wheel. Thankfully, the correct solutions can make this much easier to pull off. Here are some of the best and most important security solutions you should be considering for your organization.

Many people use smart speakers throughout their day-to-day lives, whether it’s as a personal assistant or to control their home entertainment system. However, one of the topics up for discussion is how secure these devices actually are and whether or not we should be concerned about them. Just how secure are your smart speakers and what can you do about their security?

Most businesses use the Internet to conduct many of their day-to-day operations, and the most-used ways that people interact with the Internet is through web browsers. That said, there are some ways that you can make sure you are using the Internet in the most secure way possible. Here are some extra steps you can take to work toward these protections.

Cryptoassets have been on the rise, and with it has come the term “NFT.” But what is an NFT, and why does it matter what it is for a small business like yourself? Let’s examine this concept in a bit greater detail through the use of a hypothetical situation.

While it might be terrifying to imagine a scenario in which your business were to suffer a devastating event that threatened its future, you as a responsible business owner must consider any and all possibilities. If you don’t, all of the hard work and investment you have made in your company could be for naught. Technology is one aspect of your company that must be examined with intense scrutiny and prepared for with preventative measures to keep your future secure.

With remote work standing front and center for the past couple of years, it’s no wonder that a conversation has begun about the benefits and shortcomings of it. It is now clear that remote work is something that is not going away anytime soon. Let’s take a look at how businesses might retain remote operations without making too many sacrifices in the process.

With the release of Windows 11 on the horizon, it is important that businesses looking to implement it start to consider not only their hardware, but their strategy to upgrade away from their current operating system. But that’s a topic for another day—we’re focused today on the folks who don’t even have Windows 10 yet and are still stuck in the days of Windows 8.1, an OS expiring in 2023. Don’t get caught unawares without a plan to upgrade.

Modern businesses need to take advantage of every opportunity they can get in today’s crowded marketplace, almost regardless of the industry they work in. One great way to gain an advantage is to put technology in place that can significantly enhance how your business works, inside and out.

As a business owner in a sector that is not necessarily dedicated to technology, chances are that you do not need to know everything there is to know about computer hardware. That being said, it helps to have a passable knowledge of the various hardware terms you might use on a daily basis. This will especially make it easier for you to talk to your technician or your service provider—whoever handles your technology.

Technology has enabled some of the greatest changes in the business world, so it makes sense that your company should try to implement it as needed. Unfortunately, it can be a bit confusing, especially if you have not thought about it in recent years. Thankfully, there are three pillars that can hold up a digital transformation strategy and enable change for your business. 

The COVID-19 pandemic has forced many businesses to respond quickly and radically change operations, but despite the circumstances, productivity is still at the center of most business professionals’ minds. If we can learn more about how businesses have managed to thrive even in the face of the pandemic, we can learn more about how to succeed when things get back to “normal,” whatever that looks like, particularly in regards to technology and the role it has played over the past year and a half.

 More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT security requirements. The cloud grows with them and lets them scale their business without worrying about a corresponding rise in IT costs. Plus, with the cloud, the important aspects of security and backups are mostly taken care of by the cloud service provider. And then, there’s the convenience of any-time-anywhere data access. With all these benefits that the cloud brings, what’s there to think about before signing up with a cloud service provider? While are a lot of benefits of storing your data on the cloud, but your data is still yours, so there are a few things you need to know and be comfortable with before you jump onto the cloud.

BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) safeguard their infrastructure from cyberattacks in an innovative new way that is likely to gain widespread popularity in the near future. While the majority of SMBs are aware of the prevalence of cyberattacks and the increasing regulations associated with storing and securing customer data, only a select few are utilizing Security Optimization Centers (SOC) in order to protect their organizations.

Money needs to move in order for the economy to work. Traditionally, banks are the major lending institutions, and as a result have to adhere to a myriad of regulations. To provide an equitable system that people aren’t afraid to utilize, there are a lot of checks and balances that have put in place by the bank and regulators, alike. Today, there is growth of what are called marketplace lenders (MPLs) that are changing the way people (and organizations) can access capital and it is fueled by what is referred to as FinTech, or financial technology. Today, we will take a short look at FinTech and how it is changing the way we manage, borrow, pay, see, and use money.

Most computer users know of the hard drive, but how many actually know what it does? Depending on who you ask, you’ll get different degrees of answers. It’s rare that you’ll encounter the ordinary person who knows what the hard drive is, as well as how it works or what it does. This week’s tech term is the hard drive, so let’s dig in.