3 Easy Steps to a Digital Transformation

Technology has enabled some of the greatest changes in the business world, so it makes sense that your company should try to implement it as needed. Unfortunately, it can be a bit confusing, especially if you have not thought about it in recent years. Thankfully, there are three pillars that can hold up a digital transformation strategy and enable change for your business. 

But what is digital transformation? A simple way of explaining it is that it is the process of implementing new technologies and rethinking the relationship that your goods, services, and operations have with them. It’s a way to think about innovation and advancement. Due to the ongoing COVID-19 pandemic, it’s more important than ever to adopt this technology. We’re here to help you make the best decision possible for technology and how it helps your business. Here is the easy three-step process.

Make Sure Your Objectives Align with Your Business Goals

When you implement new technology for your company, you need to make sure that it is aligned with your organization’s goals. If your goal is to develop a product, technology that helps you streamline that process will help. If you want to provide excellent customer service, there are technologies that allow that, too. Whenever you implement new technologies, you should always have a clear and defined goal. If you don’t, then there is a good chance that your infrastructure could grow too big too fast, and that doesn’t help anyone.

Lean On Your IT Department or IT Resource

It helps that you can rely on your IT department or resources to implement new technology solutions, and the process should be as hands-off for management as possible. Now, we understand that you like to have the final say in things, but too often the C-suite gets too involved in decision-making for technology, even if they don’t know what they are talking about. Your IT department or resources are specifically trained to handle this type of process, so don’t be afraid to lean on them. In particular, a third-party provider can offer unbiased opinions on how you should implement your technology solutions. Just keep in mind that the same solution does not work for the same two businesses, so you want to ensure that the solution works for you before you even begin the implementation process.

Get Your Staff On Board

As you implement tools for your business, chances are that your staff will give you some pushback. They might not see the value in implementing a new tool, or maybe they are so stuck in their ways that changing things can be a bit scary. Take this opportunity to take the lead and show them just what is possible through the new technology. If you take a top-down approach with your new technology, your employees will see that it is already being used well, making them more likely to buy into it. It also helps to offer training and other assistance whenever possible.

Get Started with Digital Transformation Today

BlackCSI can help your business investigate, deploy, and support any new technology that your organization implements. Our trusted technicians will make sure that you receive the support you need and deserve. To learn more, reach out to us at (717) 620-3042.