Exploring the Benefits of VoIP

With so many employees working outside the confines of the office environment, communication solutions are more important now than they have ever been. While you might be used to your traditional telephone infrastructure, we’re sorry to say that it’s simply not going to cut it any longer. We recommend you make the shift to VoIP, or Voice over IP, as soon as possible.

What is VoIP?

A traditional telephone setup might involve working with your local telephone company to run lines and cables throughout your office, as well as installing handsets for each of your employees. This implementation was an incredibly involved process that relied heavily on physical infrastructure, and it could vary in scope and scale according to the size of your workforce or office.

VoIP uses your Internet connection—a service that you are already paying for—in place of your traditional telephone infrastructure. VoIP uses a smartphone or desktop application installed on a device to make calls, eliminating any barriers that might stem from being stuck in the office environment. It’s a great way for businesses to expand their communications infrastructure without investing too much capital into additional wiring or hardware setup. Essentially, it is dynamic and flexible because it doesn’t rely on hardware.

What Benefits Does It Bring?

VoIP is great because it offers services that are comparable to traditional telephone systems but without the headaches that stem from their limitations. Here are a couple of benefits that you can expect from a VoIP system:

• All the features you know and love: VoIP is capable of all the features you use for your traditional telephony system, plus some that you might not normally get, such as video conferencing and instant messaging.
• Quick setup: Instead of running cables and knocking down walls, you just download an application and set up your accounts. Because of this, it’s an easy and efficient way to leverage telephone solutions to your benefit.
• Accessibility and flexibility: Since VoIP applications can run on smartphones or desktops/laptops, you have control over how you choose to use VoIP.
• Cost savings: Oftentimes you might encounter telephone providers who try to lump together services in an attempt to squeeze as much out of their customers as possible. With VoIP, you don’t get any of this–-you purchase the solutions you need and nothing more.

Don’t Wait Any Longer!

Your communications are too important to ignore; get started with a VoIP system today by reaching out to BlackCSI at (717) 620-3042!